- Creation of customized corporate programmes- Target and deliver a high quality customer experience- Client project management: establish and implement a calendar of events- Customer Relationship Management- Determine the location + activities for the seminar / team building- Ensure delivery and execution of seminar and event programmes- Administrative management- Handle complex and large-scale confidential projects- Budget control to meet or exceed client’s goals

Founder of a home grown and locally owned store created in 2020. Creation of a concept store with both second hand items and a current new collection of women's ready-to-wear.Selection of unique French local handmade creations.Enhancing sustainability and ethical business practices. - Create a company with a physical store and e-commerce- Set up of a deposit / sale system- Design of the website- Management of social networks- Develop trade marketing- Customer relationship management- Organize events- Recruitment and training of 3 employees

INSEAD - International Business School (3 campuses: Fontainebleau, Singapore and Abu Dhabi) « Top 10 » World Business SchoolOperations manager within the Executive Education Department in Fontainebleau- Manage and develop the team through coaching- Recruit programme coordinators- Collaborate with internal and external service providers on operations and logistics- Develop, implement and improve operation processes- Internal and external communication- Contribute to the strategy of the department- Member of the management committee

INSEAD - International Business School (3 campuses: Fontainebleau, Singapore and Abu Dhabi) « Top 10 » World Business School; English is the official languageTrilingual Programme Coordinator in the Executive Education Department in Fontainebleau- Programme management- Business development- Projects management- Change management- Mentoring- Transversal managementFunctional Leader Operations, Operation Management Team in the Executive Education Department in Fontainebleau- Both coordinating programmes as programme manager and functional management- Responsible for recruitment, defining and delivering training plan, mentoring new recruits- Ensuring flawless programme delivery and excellence in customer service by managing the relationships with specifically assigned internal services and all issues relating to services, facilities and external suppliers- Responsible for developing, improving and implementing operational processes to a team of programme coordinators- Contribute to achieving operational and departmental objectives and strategies by projects management- Overseeing client satisfaction Trilingual Programme Coordination in the Executive Education Department- Responsible for the logistics and administration of a portfolio of programmes designed for senior executives from Fortune 500 companies- Public relations, before, during and after the programmes - Representation of INSEAD’s image & quality control - Participants’ accompaniment and pedagogical interface with leading business academics- Accountable for establishing client portfolios, long term relationships and continuity; assessing and identifying business development- Close collaboration with client managers on key accounts and customer satisfaction- Ongoing work on improving processes with the different internal services for more efficient team work ethic- Ability to work to strict deadlines, respecting time and budget constraints

N°2 French clothing accessories in Paris Implementation of strategic and tactical business planning Management and follow-up of key accounts portfolio, orders and deliveries Business relations with international and potential clients Implementation of procedures for deliveries and payments Training and development

Luxury clothing in Paris Follow-up and management of deliveries Follow-up of clients and suppliers Organization of professional fairs (prêt-à-porter Paris, Première vision) Secretarial tasks