o Project management for Bushmaster support for international clientso Reviewing project plans and specifications, scheduling, costs saving measures, discrepancies, potential construction problems, problem investigation and Problem resolution o Managing project timelines, risks and reportingo Managing project budgets and advising on options to keep budget on tracko Chairing project meetings with clients, contractors and engineerso Gating… Show more o Project management for Bushmaster support for international clientso Reviewing project plans and specifications, scheduling, costs saving measures, discrepancies, potential construction problems, problem investigation and Problem resolution o Managing project timelines, risks and reportingo Managing project budgets and advising on options to keep budget on tracko Chairing project meetings with clients, contractors and engineerso Gating processo Saleso Resourcing o Implementationo Vendor managemento Client relationship management Show less

o Management of 23 sites across two states o Management of a centralised Service Desk including SLA and KPI reporting, o Delivery of projects such as software upgrades, database upgrades, hardware new installations and upgrades, incident management escalation and resolution, Identity Management – user account and application security. Supporting 2000 users both locally and remotely across 23 sites in 2 stateso Responsible for the delivery of infrastructure and software projects… Show more o Management of 23 sites across two states o Management of a centralised Service Desk including SLA and KPI reporting, o Delivery of projects such as software upgrades, database upgrades, hardware new installations and upgrades, incident management escalation and resolution, Identity Management – user account and application security. Supporting 2000 users both locally and remotely across 23 sites in 2 stateso Responsible for the delivery of infrastructure and software projects. o Integration of company mergers/ acquisitions.o Ownership of Computer Room – consisting of Microsoft Windows 2008 R2 server, Microsoft Windows 2012 R2 server, Microsoft SQL 2005 and 2008 server, Microsoft Dynamics AX 2009 ERP, desktop operating systems Microsoft windows XP, Microsoft Windows 7. Windows 8 and Windows 10 with Microsoft Office 365 2013, EMC SAN, Cisco Blade servers, 5 Hyper-V servers hosting 50 Virtual servers o Responsible for OPEX and CAPEX preparation and managemento Vendor partnership development and management such as Telco’s and professional services companies and SaaS and IaaS providerso Manage 5 support staff (3 x infrastructure and 2x application developers/business analysts) and contractors where requiredo Implementation of IT policies, process and procedureso IT Team management, staff mentoring, hiring, goal setting and performance review, setting KPI’s Show less

Contract -Project management, Release management and implementation management

Responsible for the day to day running of CAE Australia's IT department, Data Centre, and Service Desk. Member of the CAE Global IT management Team Member of the CAE Global IT governance and security committee (process and procedure based on ITIL standards)o Implementation and Management of a centralised Service Desk including SLA and KPI reporting, delivery of projects such as software upgrades, database upgrades both Oracle and MS SQL, hardware new installations and upgrades… Show more Responsible for the day to day running of CAE Australia's IT department, Data Centre, and Service Desk. Member of the CAE Global IT management Team Member of the CAE Global IT governance and security committee (process and procedure based on ITIL standards)o Implementation and Management of a centralised Service Desk including SLA and KPI reporting, delivery of projects such as software upgrades, database upgrades both Oracle and MS SQL, hardware new installations and upgrades, incident escalation and resolution, Identity Management – user account and application security. Supporting 220 users both locally and remotely across 10 sites in 4 stateso Responsible for the delivery of infrastructure and software projects for both in-house and external clientso Integration of company mergers/ acquisitions o Member of the Global IT Management team reporting to the IT Director based in Canada.o Ownership of Computer Room – consisting of Microsoft Windows 2008 server, Microsoft Windows 2003 server, Microsoft SQL 2005 and 2008 server, Microsoft Exchange server 2007, Microsoft Project Server 2007, desktop operating systems Microsoft windows XP, Microsoft Windows 7 with Microsoft Office 2010, IBM DS5100 SAN with 140TB of data, IBM Blade servers running 3 ESX servers hosting 56 Virtual servers and 15 physical Servers, Cisco Call Manager o Responsible for OPEX and CAPEX o Vendor partnership development and management such as Telco’s and professional services companieso Client management and relationship development o Manage 3 support staff and contractors where requiredo Implemented IT policies, process and procedureso Member of the Global IT Governance and Security Committee (process and procedure based on ITIL standards)o IT Team management, staff mentoring, hiring, goal setting and performance review, setting KPI’s Show less

Responsible for the day to day running of Information Systems Operations Department,Datacentre and Service Desk.

Responsible for clent facing project implementation, business analysis, requirements definition, software deployments and upgrads, OS upgrades and hardware upgrades.