Tania Cajoux Email & Phone Number

• Answer inbound phone inquiries from customers providing quality and accurate responses managing and resolving customer complaints.• Responds to incoming emails using standard methodologies Research required information using multiple systems and resources Receives requests for work orders from residents via phone or web and then directly manages and schedules all work orders.

• Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.• Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.

• Schedule new & follow-up medical appointments, Triage incoming calls and route them appropriately utilizing good customer service skills.• Conduct all required insurance authorizations / pre-certifications for patient visits.• Obtain, prepare and process appropriate medical and/or office forms.

• Manage Vehicle lease forms and agreements.• Handle payments, filling accident / repair cases, advocating lessee complaint and ensuring positive resolutions.

Chattanooga, Tennessee Area

• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problems; selecting and explaining the best solution to solve the problem.• Taking payments, and updating account information, Assist with placement of Orders, refunds, orders, errors, account questions, billing, cancellations, and other queries.

Diploma, General Studies

Education record