Tania Lund Email & Phone Number

Auckland, New Zealand

I proactively develop strategic stakeholder relationships in high growth, 'just transitions' and regions with significant Transpower work. A focus on regional New Zealand will result in key insights that are used to facilitate the integration of Transpower's objectives and work with stakeholder's objectives and work, optimising where appropriate to meet both regional and Transpower needs.Key business growth outcomes:- Lead the business in identification and management of key regional stakeholders.- Ensure that stakeholders are recognised as partners in the development and delivery of Transpower's strategic objectives.- Lead, develop and deliver stakeholder engagement strategies and regional development plans.- Analyse regional economics and drivers to determine which regions require an engagement focus.- Provide regional insight on economic, environmental, social and cultural issues.- Optimise Transpower's significant projects to deliver across multiple stakeholder needs.- Lead and collaborate with key stakeholders on strategic initiatives with significant regional requirements.- Financial management of OPEX & CAPEX budgets, forecasting and all business planning activities.

Auckland, New Zealand

I managed Transpower's relationship with all North Island electricity distribution businesses as key customers. Integral to success in this role is understanding customers' strategic projects, general business drivers, local issues and forward works programme. I functioned as negotiation and commercial lead on customer-funded works, was a strong advocate for customer and stakeholder outcomes while driving quality and process improvements for mutually beneficial outcomes.Key business growth outcomes:- Customer relationship management including internal and external stakeholders.- Lead negotiation and commercial outcomes on customer-funded projects.- Assess the need for technical assistance and direct service towards those needs.- Collaborate in cross-functional teams to ensure customer and Transpower success.- Ensure legal and regulatory obligations are met.- Positively challenge the status quote and facilitate improved outcomes.

Auckland, New Zealand

Reporting structure to Australian-based General Manager of Community & Housing. Member of strategic bid team focussed on winning a significant contract to deliver operational maintenance services for critical social infrastructure across New Zealand. Provided commercial and contractual guidance, procurement strategy, operational design, organisational structures, operating model and recruitment strategy, participated in management clarification presentations and negotiations. Fast-paced role requiring high quality output in short timeframes, strong cross-functional collaboration, excellent communication and negotiation skills, leadership, ability to positively challenge the status quo and articulate alternative views, flexible and agile mindset. Reported to New Zealand General Manager Water & Construction during 2020 Covid lock-down to support pandemic planning, business continuity and bid lead for business growth opportunities. Cotinue to support Water Northland throughout 2020 to manage an operating systems audit, issues-management lead on infrastructure compliance, business development including bid preparations, commercial and customer/stakeholder analysis.

Hamilton, New Zealand

I reported directly to the CEO and was responsible for leading IT automation and priority management and managing the commercial relationship with a large electricity network operator. I set direction and managed priorities to meet strategic goals, managed the allocation of resources, made critical commercial business decisions, and focussed on consultant relationship management while working towards key automation objectives. Utilised skills on agile management, quick decision-making as well as including stakeholder voices in the process. I oversaw the managing of budget throughout the process of automating a complex system, broke down silos, and promoted intentional collaboration between departments and various stakeholders. I established cross-functional teams from different departments including engineering, asset management, IT system specialists, project management, and chief executive positions. I presented relevant information and updates to the executive team and CEO including financial reporting, programmatic outcomes, and prepared board updates and progress reports. Other duties and responsibilities include:• Aligning and setting a baseline of agreed-upon business outcomes with reasonable yet efficient timelines.• Weighing the benefits and disadvantages of individual strategic decisions towards the established delivery outcomes.• Handling oversight and decision-making concerning change management and establishing valid and accepted reasons for needing that change.• Managing relationships with external vendors with a focus on negotiating to the betterment of all involved.Key Achievements:• Successfully renegotiated a contract with an electricity network operator for continued carrier access.

Perth, Australia

I was not only responsible for the oversight of combined departments but also handled a total of 65 employees ranging from entry-level to senior governance employees. Managed and implemented IT transformation projects from project implementation to automation and external stakeholder management. Worked closely with the Department of Premier and Cabinet as the nominated lead for infrastructure rebuilding. Oversaw Western Power’s regulated complaints management process (including Ombudsman enquiries and complaints) and ensuing investigations, as well as handling responses from Parliament. Functioned as member of the joint planning team that was established to develop rebuild plans following a horrific fire in Waroona. Managed proactive communication involving customer planned outages which carried Type 1 regulatory obligations. Other duties and responsibilities include:• Handling risk while ensuring that performance indicators were met and often exceeded.• Developing and championing improvements in the customer experience after listening to the customer's voice.• Conceptualising and applying continuous improvement methodologies broadly across the organisation through strong influence and leadership• Associating employee performance outcomes with employee professional development for overall performance improvement.Key Achievements:• Enjoyed frequent promotions towards this position, which included additional responsibility in the form of oversight of combined departments.• Selected to attend Perth’s Rising Leaders Programme for my contribution as a leader and where I graduated valedictorian.• Received Western Power’s Master of Business Administration Scholarship and the Curtin Graduate School of Business Women in MBA Scholarship in 2017.• Created Western Power’s first Business Traineeship focussed on creating opportunities for Aboriginal and Torres Strait Islanders in a corporate environment

Perth, Australia

In this position, I managed senior consultants and established priorities and goals for successful project development. Built strong teams to achieve major capital relocation projects funded by high-profile customers. Set up commercial structures for successful outcomes. Developed and offered clear justifications for change projects with the intent to challenge the way things have been done just because they've been done that way before. Kept track of and ensured legal and regulatory obligations were met. Made revisions to work schedules to reach outcomes and improve employee morale. Managed risk adequately along with making sure that performance indicators were met and often exceeded. Other duties and responsibilities include:• Paying close attention to the customer's voice and rolled out corresponding improvements in the customer experience. • Implementing continuous improvement methodologies.• Linking employee performance outcomes with employee professional development for overall performance improvement.• Functioning as the customer experience manager when there were interruptions in leadership.Key Achievements:• Improved cost recovery figures from 59% to 95% in just one year through the oversight of operating expenses (OPEX) expenditures and offering strategic business direction.

Perth, Australia

I handled several management projects and demonstrated strong leadership when managing Western Power's contribution to the "Gateway WA Perth Airport and Freight Access Project." Handled customer relationship management with both internal and external stakeholders. Evaluated technical issues and offered recommendations in the form of appropriate solutions. Assessed need for technical assistance and directed service to meet these needs. Other duties and responsibilities include:• Preparing cost estimates, business cases and performed contract negotiations to achieve commercial programme management outcomes. • Negotiating positive outcomes for concerned stakeholders through the Western Australia State Administrative Tribunal mediation hearings.Key Achievements:• Rewarded with regular promotions for my contribution as a leader, strong commercial acumen and customer advocacy.

Rising Leadership Program, Leadership, Valedictorian

Diploma Of Project Management, Bsb51407, Pmbok, Project Management

Bachelor Of Arts (Hons), History And English

Master Of Business Administration - Mba, Business Administration And Management, General