Tania Lund Email & Phone Number

Auckland, New Zealand

I proactively develop strategic stakeholder relationships in high growth, 'just transitions' and regions with significant Transpower work. A focus on regional New Zealand will result in key insights that are used to facilitate the integration of Transpower's objectives and work with stakeholder's objectives and work, optimising where appropriate to meet.

Auckland, New Zealand

I managed Transpower's relationship with all North Island electricity distribution businesses as key customers. Integral to success in this role is understanding customers' strategic projects, general business drivers, local issues and forward works programme. I functioned as negotiation and commercial lead on customer-funded works, was a strong advocate.

Auckland, New Zealand

Reporting structure to Australian-based General Manager of Community & Housing. Member of strategic bid team focussed on winning a significant contract to deliver operational maintenance services for critical social infrastructure across New Zealand. Provided commercial and contractual guidance, procurement strategy, operational design, organisational.

Hamilton, New Zealand

• I reported directly to the CEO and was responsible for leading IT automation and priority management and managing the commercial relationship with a large electricity network operator. I set direction and managed.
• Aligning and setting a baseline of agreed-upon business outcomes with reasonable yet efficient timelines.
• Weighing the benefits and disadvantages of individual strategic decisions towards the established delivery outcomes.
• Handling oversight and decision-making concerning change management and establishing valid and accepted reasons for needing that change.
• Managing relationships with external vendors with a focus on negotiating to the betterment of all involved.Key Achievements:
• Successfully renegotiated a contract with an electricity network operator for continued carrier access.

Perth, Australia

• I was not only responsible for the oversight of combined departments but also handled a total of 65 employees ranging from entry-level to senior governance employees. Managed and implemented IT transformation projects.
• Handling risk while ensuring that performance indicators were met and often exceeded.
• Developing and championing improvements in the customer experience after listening to the customer's voice.
• Conceptualising and applying continuous improvement methodologies broadly across the organisation through strong influence and leadership
• Associating employee performance outcomes with employee professional development for overall performance improvement.Key Achievements:
• Enjoyed frequent promotions towards this position, which included additional responsibility in the form of oversight of combined departments.

Perth, Australia

• In this position, I managed senior consultants and established priorities and goals for successful project development. Built strong teams to achieve major capital relocation projects funded by high-profile customers..
• Paying close attention to the customer's voice and rolled out corresponding improvements in the customer experience.
• Implementing continuous improvement methodologies.
• Linking employee performance outcomes with employee professional development for overall performance improvement.
• Functioning as the customer experience manager when there were interruptions in leadership.Key Achievements:
• Improved cost recovery figures from 59% to 95% in just one year through the oversight of operating expenses (OPEX) expenditures and offering strategic business direction.

Perth, Australia

• I handled several management projects and demonstrated strong leadership when managing Western Power's contribution to the "Gateway WA Perth Airport and Freight Access Project." Handled customer relationship management.
• Preparing cost estimates, business cases and performed contract negotiations to achieve commercial programme management outcomes.
• Negotiating positive outcomes for concerned stakeholders through the Western Australia State Administrative Tribunal mediation hearings.Key Achievements:
• Rewarded with regular promotions for my contribution as a leader, strong commercial acumen and customer advocacy.

Rising Leadership Program, Leadership, Valedictorian

Diploma Of Project Management, Bsb51407, Pmbok, Project Management

Bachelor Of Arts (Hons), History And English

Master Of Business Administration - Mba, Business Administration And Management, General