Tania Mayer Email & Phone Number

Portland, Oregon Area

It's a Saas business built to create a solution for the teacher, instructor, and presenter that wants to be able to show their students their accomplishments.SimpleCert’s design and mission is.. well… simple. SimpleCert will allow you to Build your own online certificates, Send out customized email notifications to your recipients, and automatically Store all of your data as required for continuing education certifications and other professional credentials. It’s that simple! SimpleCert is the solution to a workflow challenge that until now has only been managed through countless mail merges, excel spreadsheets, and emails.

Portland, Oregon Area

As one of the directors of such a robust and vibrant organization, it's a pleasure to come to work every single day and be able to service our clients through virtual venues, whether webinars, webcasts, or other virtual environments. With the industry finally in it's element (strong, stable, and growing faster than expected from 22% CAGR to 33% CAGR), the success of the company has now reached healthy levels of profitability for stronger long-term success.Who we are:We are a virtual venues production company that helps companies manage a range of online events - from town hall meetings and quarterly wrap-ups, to company trainings, and product rollouts using the virtual venue that works best for your Company. We take care of everything from start to finish (from platform technology to audience communication), so you don’t have to worry about anything but what’s being said.Our Mission:Our purpose is to make the world a little less stressful by thinking of every online event detail so you don’t have to. We envision a world where people remember the message, not the mess-ups.Specialties: Web conferencing, online collaboration, technical support, issue resolution, event production, webcast engineer, account management, client retention, certificates, customer and vendor training, issue resolution, HTML, registration, eROI, Sage, ACT!, Zoom, WebEx, Adobe Connect, GoToWebinar, ON24, Intrado, Hopin, SharePoint, Visual Basic, macros, process automation, bug-testing, email campaigns, website development, maintenance

Portland, Oregon Area

Clear Skies Virtual offers online Event Management and Wecast production services. We partner with our clients to cultivate successful Webinar experiences. Online technologies continue to redefine the rules for connecting businesses, people and ideas - regardless of distance. Clear Skies Virtual provides the knowledge and expertise required to leverage this essential medium.

Responsible for developing and maintaining overall marketing strategies to meet organizational objectives. Facilitates customer development through marketing and customer services programs, including online sales webcasts. Oversees all marketing, advertising and promotional activities. • Develops marketing collateral and print advertising goals, which detail what activities to follow during the fiscal year, which will focus on meeting organizational objectives. • Direct company’s virtual marking efforts including Website design and maintenance.• Responsible for implementing and administering an online marketing strategy tailored towards the mental health industry including: o Monthly online sales webcasts o Client satisfaction surveys and/or interviews o Internal development activities o Internal skills trainings o Special Events (Company Meetings)• The achievement of frequent, timely and positive media coverage across all available media. • Supervise company’s RFP protocol process, including finding RFPs and writing proposals for new business.• Develop and administer marketing database which includes client and prospect information and mailing list applications• Oversee corporate communication activities including: o External communications and systems o Internal communications and systems• Analyzing potential partner relationships to strengthen growth potential and market share.

• Successfully managed over 500 virtual events in a 2 year period resulting in management recognition as subject matter expert in online event production.• Managed proportionately greater share of key customers as senior Event Producer • Improved customer satisfaction ratings from 85% to 100% and customer retention by consistently meeting customer expectations and delivering on service level agreements.• Improved event setup process by automating report functionality and streamlining provisioning processes resulting in 25% increase in efficiency.• Trained event producers of third party vendors in production process and conducted quarterly training updates. Trained/transitioned 30 customers in adopting new product.• Contributed to renewal of two key partnership accounts, Deloitte and AT&T, by resolving issues requiring cross functional knowledge of billing/sales processes and the diverse communication software suite which included Live Meeting.

• Conducted billing structure and profitability assessments/monthly reports per business segment; made qualified suggestions the both prioritized customer needs while meeting business goals.• Project manager for contract renewals, including financial versus call volume analysis, resulting in an additional $250K in revenue in less than one year.• Project coordinator for internal and external adoption program to update internal software. Set-up and trained new online account/client set-ups.

• Improved process for monthly performance reports/statistics by automating audio vendor output files with call center performance, achieving significant efficiency gains in data entry, freeing up .25 FTE.• Coordinated customer complaint tracking and negotiated resolution including implementing new process/enhancing product resulting in greater customer satisfaction.

Bachelor Of Arts (B.A.), Philosophy And Psychology

Ma, Psychology