Muhammed Rahman Email & Phone Number

New York City Metropolitan Area

● Maintained accurate input of system information, receiving and processing client data.● Experienced in managing large scale inventory of new and existing products.● Track shipment issues quickly as well as provide resolution steps to keep a database of system errors for future reference.● Improved merchandising by utilizing trends and adhering to feedback.● Managed several large-scale shipping orders for big companies.● Provide technical support to consumers by leveraging broad-based expertise to handle problem identification, diagnosis, and escalation through the Amazon business platform.● Responsible for Quality Assurance for reviewing the completion and quality of work done to ensure 100%customer satisfaction.

New York, United States

• Drove enhanced performance figures for multiple departments to meet stated management expectations and relevant standards.• Maintained confidentiality and discretion when working with sensitive materials.• Possessed a superior ability to communicate with management to identify and resolve process gaps, leading to increased performance.• Maintained proper inventory and stock management and improved stability and performance of system and network.• Rendered timely resolutions to support customers inquiries, department issues, and in store projects.• Work with analysts to discuss alternatives, understand requests, resolve issues, and provide or respond to suggestions for improvement.• Ensured accurate production through exceptional maintenance of warehouse scale infrastructures and measurement systems.