Tanica D. Email and Phone Number

Provide operational support for the MTA Business Service Center and all MTA agencies Prepare and conduct weekly and bi-weekly in person and virtual New Hire orientation for 30+ new hires, while crafting a welcoming and engaging candidate experience Manage the on-boarding process which include auditing new hire and I-9 documentation, verify employment via E-Verify and entering employee information via PeopleSoftWork with HR Business Partners to ensure job descriptions and screening questions are accurate and compliant before approvalHandle employee inquiries and respond in a timely manner, and in a way that promotes confidence and trust between employee and the MTA

Served as the main contact person for the Continuing Education Department; responding to inquiries from students, staff and general publicAssisted students with course selection and online enrollmentCreated and modified student accounts, processed registrations, transfers, and cancellations via LumensDrafted and mailed certificates of course completion to students who successfully completed Individual Building Design CourseAssisted Registrar in editing course catalog, and updating classroom schedules

Posted requisitions on job and college boards. Facilitated new hire orientations to ensure smooth transition from application to first day. Processed and verified employment for all new employees. Entered and managed employment background check process. Organized the interview process, including scheduling appointments, booking rooms, and preparing itineraries. • Instrumental in the onboarding of 500+ employees during a holiday season.• Scheduled fifteen to twenty phone and in-person interviews on a weekly basis.

Prepared daily schedule for CEO, including sending out daily reminders about events and meetingsManaged calendar, including personal and professional eventsDrafted and sent out emails to clientsFollow-up with clients and maintain a positive rapportWorked on weekly media research projects

Developed department goals, objectives, and systems for the Human Resources Department. Worked closely with department liaisons to maintain accuracy and efficiency of employee performance evaluations.• Audited 2000+ personnel records in preparation for JCAHO.

Served as an Administrative Assistant to the Director of Human Resources and the Human Resources Department