Tanika Haddock Email & Phone Number

Winston Salem, Nc

Essential team member of leading retail Jewelry Company valued at $1.17B. Responsible for increasing store sales by 20% within first year of management, ensuring <.5% shrinkage of $2MM inventory. Manage all personnel, policies, and processes to ensure consistent customer experience and brand image, successfully increased credit usage by 50% within first year of management. Proactively review store-specific reports to analyze associate performance and store profitability. Identified correlations between hourly rates, staff behavior and implications on volume. Accountable for bottom-line profit, loss prevention, and effective productivity results, implemented in-store marketing efforts which resulted in increased sales by 15%.

Greensboro, Nc

Lead motivator of team; responsible for elevating the sales expertise of staff to meet and exceed sales goals. Recognized with the Helzberg Diamonds Leadership Award, 2012. Managed day-to-day store operations including scheduling workers as dictated by volume, setting daily sales goals and profit objectives. Hired, trained, and coordinated sales knowledge-transfer to internal staff. Functioned as a role model for customer service standards and brand consistency.

Raleigh, Nc

Description: Managed and coached 10-member staff. Able to successfully improve daily operations and drive sales to achieve #51 of 1,072 stores. Turned 4 locations into profitable sites within 48 months with immediate credit increase over 67 Drove proactive and engaging approach to customer service in order to attract new customers and drive repeat business. Received the Z Leadership Award, 2005-07.