Oversaw the establishment of annual sales targets and growth objectives, ensuring alignment with organizational goals.Developed and implemented management dashboards linked to these targets, enabling different levels of management to monitor progress.Supervised the development of several enhancements to existing Point of Sale (POS) software, targeted to solving issues related to stock management, patient wait time , doctor scheduling, and digitization of patient medical… Show more Oversaw the establishment of annual sales targets and growth objectives, ensuring alignment with organizational goals.Developed and implemented management dashboards linked to these targets, enabling different levels of management to monitor progress.Supervised the development of several enhancements to existing Point of Sale (POS) software, targeted to solving issues related to stock management, patient wait time , doctor scheduling, and digitization of patient medical records.Led the development of a patient loyalty application, incorporating an algorithm to reward repeat visitors and high spenders.Specialized in synthesizing reports by gathering data from diverse business datasets, and presenting these insights to the Board, enabling rapid data-driven decisions. Show less

Served as a consultant for Telia Plus, a leading distributor of Alfa Telecom in Lebanon.Generated custom reports to monitor sales, track customer acquisition, and observe business and user growth.Collaborated with developers to setup Microsoft Power BI.Designed dashboards used by various management levels to track business performance and customer retention.Reviewed established procedures to assess areas in need of improvement.

Analyzed complex financial information to offer recommendations to management, driving decision-making.Conducted analyses to identify key selling items and used this data to renegotiate terms with suppliers.Created reports to identify seasonal sale trends, aiding in the development of supply strategies to minimize stockouts and maximize inventory turnover.Implemented control procedures to monitor inventory and decrease theft and losses.

Developed reports to drive additional revenues, reduce costs, minimize errors, and improve efficiency.Generated performance and target analyses for branches and employees.Conducted profitability reports on various clients to inform interest rate recommendations and eligibility for charge exemptions.Managed Help Desk operations to coordinate with different branch requests

Advised customers on best practices when it comes to investing their money.Built relationships with brokers and other trading professionals to stay abreast of new products or services.Developed and oversaw hedging services from conception through execution.Conducted analysis on macroeconomic conditions that impact investments.Utilized specialized software applications such as Bloomberg Terminal to track market movements.