Tani Richter Email & Phone Number

Tempe, Arizona, United States

● Designed and implemented lesson plans for diverse age groups and skill levels, includingchildren, teenagers, and adults.● Taught a variety of circus disciplines, such as aerial silks, trapeze, acrobatics, juggling, andbalancing techniques.● Assessed individual student progress and provided personalized feedback to enhance theirskills and confidence.● Ensured safety protocols were followed during classes, rehearsals, and performances.● Collaborated with fellow instructors to develop new acts and choreographies for shows andspecial events.● Proficient in teaching various circus disciplines, including aerial arts, acrobatics, and objectmanipulation.● Strong ability to connect with students of different ages and backgrounds, fostering a positiveand supportive learning environment.● Comprehensive understanding of safety measures and best practices in circus instruction.● Creative choreography and act development skills for performances and showcases.● Excellent communication and interpersonal skills, enabling effective collaboration withstudents, colleagues, and event organizers

Tempe, Arizona, United States

● Successfully managed a diverse portfolio of commercial clients, tailoring insurance solutionsto meet their unique needs.● Utilized EPIC software for policy administration, ensuring accuracy and efficiency in dailyoperations.● Developed and maintained strong client relationships.● Collaborate with underwriters to negotiate favorable terms and secure competitive quotes forclients.● Conduct regular policy reviews to identify coverage gaps and recommend appropriateadjustments.● Proactively address client inquiries and concerns, fostering strong client relationships.● Coordinated with team members to ensure timely and accurate processing of policydocumentation.● Assisted clients with submitting and following up on claims.● Assisted clients with audit reporting/disputing procedures to ensure policy compliance andminimize risks.

Built strong client relations.● Quote program renewals and endorsements.● Follow up on tasks—remind clients to provide certain documents such as bill of sales,surveys, and captain’s licenses● Meticulously review and record new policies, renewals, endorsements, cancellations, andreinstatements using customized company software● Managed a diverse book of marine insurance accounts, demonstrating exceptionalproblem-solving skills and client advocacy.● Utilized EPIC software to track and report on key performance indicators, facilitatingdata-driven decision-making.● Conducted regular client reviews, identifying opportunities for cross-selling and upselling tomaximize revenue. ● Implemented and managed EPIC software to streamline policy administration, reducingprocessing time by 20% and enhancing overall client satisfaction.● Collaborated with underwriters to tailor insurance packages, resulting in a 10% increase inpolicy renewals.● Managed Commercial Lines and Personal Lines accounts.

● Proven ability to build and maintain strong client relationships, drive sales, and provide expertproduct knowledge.● Successfully managed customer portals in company ERP system● Adept at creating a positive and engaging in-store experience for customers.● Managed a diverse portfolio of retail accounts, consistently exceeding sales targets by 20%through strategic relationship building and product promotion.● Provided extensive product knowledge to clients, ensuring a personalized and informedshopping experience.● Collaborated with the store manager to oversee daily operations, inventory management, andstaff training.● Successfully launched promotional campaigns to drive foot traffic and increase sales duringkey seasons.● Fostered a positive and inclusive work environment.● Managed daily inventory levels, restocking products to meet customer demand and preventstockouts.● Coordinated with suppliers to ensure timely delivery of CBD products, optimizing supply chainefficiency.● Implemented and maintained accurate record-keeping systems for inventory, reducingdiscrepancies by 15%.● Assisted in the organization and execution of promotional events, contributing to a 10%increase in sales during special campaigns.

Kentwood, Mi

Certified Personal Trainer (NASM) as of July 2018 CPR/AED certified Specializations in calisthenics, circuit training, free weight lifting, and hula hoop fitness training.Hula Hoop Fitness InstructorAerialist (silks, lyra, rope, etc.)Train Incoming Interns Educate clients on different exercise packages and close on 90% of sales

Grand Rapids, Michigan

● Oversee daily operations of the coffee shop, ensuring high-quality service and customersatisfaction.● Train and mentor new baristas on coffee preparation techniques, customer service standards,and company policies.● Develop and implement training programs to enhance the skills of existing staff members,resulting in improved efficiency and product consistency.● Collaborate with the management team to create and update standard operating procedures(SOPs) for the coffee preparation process.● Manage inventory and stock levels, placing orders to maintain adequate supplies of coffee beans,milk, and other essential items.● Conduct regular quality control assessments to uphold the highest standards of coffee quality andpresentation.● Handle customer inquiries, concerns, and feedback with professionalism and a commitment toresolving issues promptly.● Collaborate with the marketing team to create promotional materials and contribute ideas forseasonal menu items.

Walker, Mi

* Prepare and serve a variety of coffee beverages with precision and attention to quality.* Engage with customers to understand their preferences and make personalized drink recommendations.* Operate espresso machines, coffee grinders, and other equipment with expertise.* Maintain a clean and organized work area, following health and safety guidelines.* Upsell and promote coffee-related products, such as beans, brewing equipment, and specialty drinks.* Handle cash transactions and operate point-of-sale systems accurately.* Trained new barista staff on coffee brewing techniques, customer service, and company policies.* Managed inventory, including tracking and restocking coffee beans, syrups, and other supplies.* Assisted in developing and implementing seasonal drink menus and promotions.* Resolved customer concerns and inquiries with professionalism and courtesy.* Collaborated with the team to maintain a welcoming and friendly atmosphere for customers.

5141 Quiggle Ave

* Collaborate with clients to understand their landscaping needs and preferences.* Design and implement creative landscape plans, including plant selection, hardscape elements, and irrigation systems.* Conduct site assessments to identify potential issues and propose solutions for optimal plant growth and landscape aesthetics.* Perform various landscaping tasks, including planting, pruning, mulching, and lawn maintenance.* Operate and maintain landscaping equipment and machinery, ensuring safety and efficiency.* Led a team of landscapers in executing landscape installation and maintenance projects.* Coordinated daily tasks, assigned responsibilities, and ensured adherence to safety protocols.* Trained new crew members on landscaping techniques, equipment operation, and safety procedures.* Maintained open communication with clients to address concerns and provide updates on project progress.* Implemented sustainable landscaping practices, such as water conservation and integrated pest management.

Traverse City, Mi

* Demonstrated excellent multitasking abilities in a high-volume restaurant environment.* Collaborated with kitchen staff to ensure timely and accurate order delivery.* Maintained a clean and organized workspace, contributing to a sanitary and efficient work environment.* Handled customer inquiries, concerns, and requests with professionalism and courtesy.* Participated in team meetings and training sessions to enhance service skills.* Greet and seat guests, providing a warm and welcoming atmosphere.* Present menus, make recommendations, and answer questions regarding menu items.* Take accurate and detailed orders, ensuring special dietary needs are communicated to the kitchen.* Serve food and beverages promptly, adhering to quality and presentation standards.* Anticipate and address guest needs, ensuring a positive dining experience.* Manage cash transactions and process payments accurately.

Geology/Earth Science, General

Activities and Societies: Rock Climbing Club, Science is Awesome Club, Students for Liberty Club, GVSU Flow Club(Co-founder)

High School, 3.8

Activities and Societies: eight years of Volleyball