Responsible for handling inbound and conducting outbound calls to the general public in connection with emergency services offered by OnStar. This position assists the OnStar subscribers with emergency calls and roadside assistance calls of an urgent nature. This advisors role is to be the intermediary between OnStar subscribers and the 911 helpdesk. As the situation is assessed it is the responsibility of the advisor to contact police, fire, ambulance, EMS services as the situation is quickly assessed. This position has a high level of stress and the advisor must handle calls with urgency, efficiency, compassion and professionalism to assist callers in any emergency situation.

Assist patients with adequate nutrition and fluid intake, provide transportation, assistance, and companionship to clients. Cleans and organizes patients living quarters. Ability to transfer patients in and out of wheelchairs.