Tanisha Billups Email & Phone Number

• Collaborate with the CTO and developers on user acceptance testing, providing user interface feedback for the MYAVANA App, Hair AI, MYAVANA Pro+ App and Admin, Customer, Salon and Stylist Dashboards.• Oversee proprietary hair and scalp data analysis including elasticity, porosity, health and other observations of hair, leading the effort to update the product recommendation methodology.• Design and execute complex scientific experiments to test the efficacy of new products and ingredients. • Analyze and interpret experiment data to make recommendations for product development. • Create SOPs for laboratory work and data analysis to ensure consistent practices and compliance.• Consult leaders on B2B/B2C sales opportunities, establishing and exceeding targets.• Drive brand awareness via media/events: SXSW, TechCrunch, Forbes, Buzzfeed, Black Enterprise & CNN.• Manage recruitment for Beauty Fellowship and oversee project work of selected participants.

• Built and maintained relationships with clients to consult on methods to reach financial goals. • Educated clients, as the financial center digital leader, on how to complete banking transactions through self-service technologies, including ATM, online banking and mobile banking. • Maintained knowledge of banking regulations, policies and procedures to ensure compliance. • Collaborated with other bank departments (i.e., loan officers, underwriters) to support customer needs. • Achieved sales goals and performance metrics, actively identifying cross-sell/upsell opportunities.

Greater Atlanta Area

• Managed a team of 12 sales professionals, conducting training and delegating operational procedures.• Achieved high levels of sales performance and measurable results impacting store profits.• Oversaw merchandise placement according to company directives and visual strategy. • Directed store opening/closing procedures, assigning team tasks to ensure proper execution.

Atlanta, Georgia

• Managed 250+ MYAVANA accounts to provide personalized hair care recommendations through scientific hair analysis. • Educated consumers on the value of MYAVANA products and services to create brand loyal users. • Researched and resolved complaints, questions, and concerns in order to ensure buyer satisfaction. • Led process improvement, after investigation through root cause analysis, to resolve client complaints. • Partnered across departments to ensure satisfaction and continuous operational improvement. • Owned inventory management, monitoring supply levels and allocating the budget for timely orders.• Completed data analysis and applied hair science research for hair care & product evolution.• Trained and directed C.A.R.E. representatives.

Greensboro/Winston-Salem, North Carolina Area

• Collaborated with faculty and students to conduct research in the NSF CREST funded Bioenergy Center.• Analyzed fabricated silver nanoparticles using Scanning electron microscopy (SEM), Energy Dispersive Spectroscopy (EDS), and DSC-TGA to investigate characteristics.• Maintained workplace safety to ensure compliance with regional, state, and OSHA requirements. • Managed lab operations, including maintenance, inventory, and selection/purchasing of raw materials.• Delivered and organize research presentation for thesis defense oral examination.

Atlanta, Ga

• AmeriCorps Member – Georgia Institute of Technology CEISMC, mentor/ tutor

• Implement contamination control techniques to support design engineers, including assembly, integration, and tests to ensure product cleanliness• Provide testing and analysis of solids and liquids degrading the performance of components.• Administer solvent, swab, and wipe techniques to prepare samples for non volatile residue testing .• Operate FTIR Spectrophotometer and interpret results to identify materials.• Utilize Rotovap as a precision tool for evaporation of materials according to calculated viscosity .• Proficient in thermal analysis testing using Differential Scanning Calorimeter (DSC), Thermalmechanical Analyzer (TMA), and Thermalgravimetric Analyzer (TGA).• Interpret and prepare technical reports regarding analysis of various data • Lab Training in Foreign Object Elimination, cleanroom, ESD, lab chemical hygiene, cryogenic, and PPE in order to maintain OSHA compliance• Train new researchers on FTIR machine and NVR technique

• Conduct extensive research in improving quinazoline (anti-cancer drug) derivatives by means of purification through use of organic microwave technology• Collaborate with research team to conclude organic synthesis process• Calculate and analyze various data regarding derivatives

Bachelor Of Science - Bs, Chemistry

Activities and Societies: • National Organization for the Professional Advancement of Black Chemists and Chemical Engineers (NOBCChE) •.

Master'S Degree, Chemical Engineering

Activities and Societies: • Vice President (2013-2014), American Institute of Chemical Engineers (AIChE) NC A&T SU Chapter