Technical and organizational support for the project technical assistance team of KEs in Belgrade, trough events and training organization for various stakeholders and beneficiaries. Assist in study tour organization to Member state for market inspection staff and stakeholders, promoting project activities as part of communication project plan. Proofread and interpret project reports.

WB Project - Strengthening capacities of Local Self-Governments in Serbia towards low-carbon and resilient urban development investments / The World Bank- SURGE

Establish project office to fully cooperate, ensure project implementation activities, prepare Communication strategy and AP as part of Inception report, follow up of EU C&V manual and procesures, draft ToRs for NKEs, involved in evaluation process of experts and its preparation. Project actions monitoring, budget monitoring, expencess, Incidental expenditure -plan, manage, request, finalize. Procurement per PRAG, tender ToR preparation, evaluation committee preparation, drafting reports… Show more Establish project office to fully cooperate, ensure project implementation activities, prepare Communication strategy and AP as part of Inception report, follow up of EU C&V manual and procesures, draft ToRs for NKEs, involved in evaluation process of experts and its preparation. Project actions monitoring, budget monitoring, expencess, Incidental expenditure -plan, manage, request, finalize. Procurement per PRAG, tender ToR preparation, evaluation committee preparation, drafting reports, docs checking, awardings, follow up of the whole evaluation process, contract, closure, final report.Involved in preparation of communication Newsletter, organised meetings, trainings, workshops, events and Study tour to Turkey. Collecting expert reports, Time sheets, technical assistance, interpretation. Constant communication with main beneficiary and other involved parties and stakeholders. Financial docs collecting, monthly financial reports. Show less

The TE report assessed the achievement of project results against what was expected to be achieved and draw lessons that can both improve the sustainability of benefits from this project, and aid in the overall enhancement of UNDP programming. The TE report promoted accountability and transparency and assesses the extent of project accomplishments. Review of all relevant sources was done, including documents from the preparation phase (PIF, UNDP Initiation Plan, UNDP Social and Environmental… Show more The TE report assessed the achievement of project results against what was expected to be achieved and draw lessons that can both improve the sustainability of benefits from this project, and aid in the overall enhancement of UNDP programming. The TE report promoted accountability and transparency and assesses the extent of project accomplishments. Review of all relevant sources was done, including documents from the preparation phase (PIF, UNDP Initiation Plan, UNDP Social and Environmental Screening Procedure/SESP) the Project Document, project reports including annual PIRs, project budget revisions, lesson learned reports, national strategic and legal documents. Process included interviews with stakeholders including: implementing agency, senior officials and task team/component leaders, key experts and consultants in the subject area, Project Board, project beneficiaries, academia, local government and CSOs, etc. The final TE report described the full TE approach taken, and the rationale for the approach, making explicit the underlying assumptions, challenges, strengths and weaknesses about the methods and approach of the evaluation. Report was approved. Show less

Office management, coordination of every day project activities, drafting reports, budget control, financial monitoring and reporting, follow up expencess, procurement.Training organisation and public events, logistic, assist in NKEs terms of reference drafting, prepare evaluation process, extensive communication with main beneficiaries.Project Newsletter drafting and editing, project web page editor, external communication. Consecutive translation when needed, writting interpretation.

- search for candidate, publish job offer, organise interview, coordinate communication with candidates and interviews- identifies hiring need in coordination with GM, develops job description, Recruitment Plan, organizational chart and other recruitment related documents- Compiling and update employee records- process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, performance evaluations etc)- coordinate HR projects… Show more - search for candidate, publish job offer, organise interview, coordinate communication with candidates and interviews- identifies hiring need in coordination with GM, develops job description, Recruitment Plan, organizational chart and other recruitment related documents- Compiling and update employee records- process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, performance evaluations etc)- coordinate HR projects (meetings, training, surveys etc)- deal with employee requests regarding human resources issues, rules, and regulations- assist in payroll preparation by providing relevant data – absences, bonus, leaves…- evaluation, monitoring and improving the performance of employees working, analysis of jobs, manage employees events- assist in new office opening in other cities and organize its work and employees Show less

- Work on marketing school actions, school internet site update, administration, manage event student organisation- Participate in realization and placing information texts on internet school website- Organisation of students excursions, school celebrations, student fairs, different related events- Set the image of the school in the focus of future student by developing and implementing marketing and advertising campaigns; - maintaining promotional materials, planning meetings… Show more - Work on marketing school actions, school internet site update, administration, manage event student organisation- Participate in realization and placing information texts on internet school website- Organisation of students excursions, school celebrations, student fairs, different related events- Set the image of the school in the focus of future student by developing and implementing marketing and advertising campaigns; - maintaining promotional materials, planning meetings and trade shows; maintaining databases; preparing reports- finding donors and organization of lectures for students by external trainers Show less

Coordinate all activities of Training Centre for Clients, Show Room and Software distribution. -Make quarterly plan of trainings, coordinate trainers and make yearly training catalogue.-Manage complete organisation, budget and correspondence.-Evaluate, monitor and improve the performance of employees working as trainers-Identify training needs of employees, development of group and individual training plans-Coordinate with Technical Universities in Serbia and Montenegro and… Show more Coordinate all activities of Training Centre for Clients, Show Room and Software distribution. -Make quarterly plan of trainings, coordinate trainers and make yearly training catalogue.-Manage complete organisation, budget and correspondence.-Evaluate, monitor and improve the performance of employees working as trainers-Identify training needs of employees, development of group and individual training plans-Coordinate with Technical Universities in Serbia and Montenegro and organising technical trainings for the Students.-Manage Show Room activities with products and demo applications.-Organise donations and events with Schools and Universities concerning products and education programs.-Make and distribute questionnaires to the clients and make analysis for future programs, planning a budget and yearly action plan.-Design and distribute training materials and certificates. Active support during the training – onsite.-Organise catering and coffee breaks and all logistic tasks during training for trainees and trainer.-Logistic support and organisation for trainer - budget, travel expenses, accommodation, …-Create documents for ISO standards for all actions related to my job and training centerCompleted seminars and trainings:-Continuous Improvement – Dec 2008-Sales Skills – Aug 2008-Customer Care Soft Skills training – Dec 20007-Time Management – May 2006-Communication Plan and seminar – Sep 2005 Show less

-External and internal communication activities with clients and among employees through internal newsletter (as its creator and initiator).-Yearly Communication Business Plan.-Organisation of big events from 50 up to 3000 clients. Project Leader of Schneider Electric Energy event organised in Expo XXI Belgrade centre in Nov 2007. Budget eur 180,000. (http://web.archive.org/web/20090212181808/http://www.expoxxi.rs/client/yu/index.aspx?page=119 and… Show more -External and internal communication activities with clients and among employees through internal newsletter (as its creator and initiator).-Yearly Communication Business Plan.-Organisation of big events from 50 up to 3000 clients. Project Leader of Schneider Electric Energy event organised in Expo XXI Belgrade centre in Nov 2007. Budget eur 180,000. (http://web.archive.org/web/20090212181808/http://www.expoxxi.rs/client/yu/index.aspx?page=119 and http://www.buildmagazin.com/index2.aspx?fld=tekstovi&ime=bm0437.htm)-Responsible for planning of all Technical events and fairs in Serbia and Montenegro, and more than 50 client events in country and abroad – meetings, seminars, trainings, sport day, fairs, yearly events, anniversaries.-Control, follow up and make marketing budget plan, especially for communication activities – marketing, client events, office, local magazine... -Maintain and edit complete issuing of external company Magazine “Energy” – writing texts, design, organisation of printing, preparing and mailing e-version of magazine, distribution to clients (2000 contacts) quarterly.- PR activities. Internal training organisation. Start creating company local web page.-Having one assistant reporting directly to me. Show less

SALES/MARKETING OFFICE ASSISTANT (1 year)-Assisting to both departments in everyday activities, organising salesmen travel and office activities-Administration, budget travel control, assisting in HR organisation-Correspondence with clients and manage their relation with company sales dpts (15 sales representatives and 3 Sales Managers)-Organizing technical client events and training-Prepare presentations, make analysis, organize sales meetings-Participation in the… Show more SALES/MARKETING OFFICE ASSISTANT (1 year)-Assisting to both departments in everyday activities, organising salesmen travel and office activities-Administration, budget travel control, assisting in HR organisation-Correspondence with clients and manage their relation with company sales dpts (15 sales representatives and 3 Sales Managers)-Organizing technical client events and training-Prepare presentations, make analysis, organize sales meetings-Participation in the development and implementation of ISO standards. Writing standards for all actions related to my job and sectorPERSONAL ASSISTANT TO COUNTRY MANAGER-Assisting to CM in everyday work-Maintain HR activities (18 employees) reporting to international HR Manager-Manage comprehensive administrative support of day-to-day operations of HR ensuring the efficient processing of new hires, accurate maintenance of employee records-Cooperation with HR departments in the countries of our Group, preparation of monthly and annual reports for administrative purposes to CM and HR Manager-Recruitment planning in cooperation with the HR Manager, realization of the 1st faze of recruitment in accordance with the employment plan-Preparation of job descriptions in collaboration with the departments of HR-Implementation and control of HR procedures: organizing annual interviews, survey among employees-Planning and organizing professional training of employees, socialize employees during annual team building, family day-Organize office and travel arrangement business, correspondence and translation work.-Create agenda of meetings, trips, appointments for CM-Monitor whether the agenda was respected, co-ordinate meetings-Maintain Customer relationship management (CRM) base-Compiling briefings at weekly managers and CM meetings where important decisions were made with the obligation of silence and secrecy-Organise yearly meeting of all CM in the region with VIP officials and key account clients Show less

Reporting directly to Project Team Leader.-Maintaining office duties, projects’ filling system, controlling the budget and finance administration related to the project by supervision of Project Team Leader.-Make and analyse monthly finance reports, archiving financial documentation and monitor expenses, - Support with organisation of visas, accommodation, logistics in both domestic and foreign transport for all staff connected with the project; provide support in supervising office… Show more Reporting directly to Project Team Leader.-Maintaining office duties, projects’ filling system, controlling the budget and finance administration related to the project by supervision of Project Team Leader.-Make and analyse monthly finance reports, archiving financial documentation and monitor expenses, - Support with organisation of visas, accommodation, logistics in both domestic and foreign transport for all staff connected with the project; provide support in supervising office equipment and maintaining office supplies.-Support to the projects’ EU and local specialists in identification and analysis of relevant and related documents (reports, laws, programmes etc.), organisation of meeting, discussions, workshops and seminars with related institutions.-Assisting in implementation of project activities in the areas of information dissemination, training activities, study tours etc., together with provision of support to other members of the team.-Take part in translation and interpretation work, as and when required-Correspondence with Republic Ministries related to the project, members of the EAR and international specialists that work on other projects. Show less

Agency was organising business tourism-seminars. As a technical organiser of seminars agency cooperate with Lawyers’ society of Serbia and Yugoslavia.-Reception of applications for seminars that took place in Serbia and Montenegro; booking hotels in Belgrade and all over Serbia; preparing and mailing letters; make reservations of airplane tickets for our clients with local and international air companies. -Organised seminars and correspondence (English) with participants of seminar… Show more Agency was organising business tourism-seminars. As a technical organiser of seminars agency cooperate with Lawyers’ society of Serbia and Yugoslavia.-Reception of applications for seminars that took place in Serbia and Montenegro; booking hotels in Belgrade and all over Serbia; preparing and mailing letters; make reservations of airplane tickets for our clients with local and international air companies. -Organised seminars and correspondence (English) with participants of seminar “South Eastern European Security on the Eve of XXI Century”.-Translated letters both Serbian and English; sent them to clients all over Europe and USA, also contact them over the phone. Show less

-Providing services to candidates; accomplished preliminary talks with them; introducing them with current programs, activities and results of Foundation. Correspond with them all the time over the phone and directly; gave proper information-Introduce new programs; prepare reports and advice to new candidates interested in current program.-Organised meeting; prepared materials; answered to candidates’ appeals; wrote letters to potential sponsors; received and archive documents, carry… Show more -Providing services to candidates; accomplished preliminary talks with them; introducing them with current programs, activities and results of Foundation. Correspond with them all the time over the phone and directly; gave proper information-Introduce new programs; prepare reports and advice to new candidates interested in current program.-Organised meeting; prepared materials; answered to candidates’ appeals; wrote letters to potential sponsors; received and archive documents, carry information into database;-Fix appointments with candidates, sponsors and members of Foundation that included contacts with ministers’ offices, dons and directors.-Administrative and secretary duties. Show less