Tanja Saarinen Chávez Email and Phone Number
⭐ HOW CAN I HELP? As an intercultural communication trainer and coach, I help multicultural teams and expats overcome communication barriers caused by cultural differences. ☀️ WHY WORK WITH ME? With extensive international experience spanning from Mexico to Australia, I have developed a comprehensive understanding of diverse cultural nuances and workplace dynamics. I am also certified in working and communication style analyses. As a coach, I am known for my energetic and compassionate approach, as well as my excellent listening skills. I am deeply committed to helping individuals and teams reach their full potential, and I bring this passion to all of my coaching sessions and workshops.🗨️ WHAT OTHERS SAY? "Tanja hosted an energetic workshop on Cultural Intelligence for Startup Refugees network's mentors. Tanja shared valuable practical examples and tips to better understand how our and others' cultural backgrounds affect communication and behavior. The training was useful for our multicultural community!" Mia Hyvärinen | Startup Refugees''Tanja’s excellent moderating skills in the group sessions, as well as her engagement with the individual coaching sessions, made the overall process very fruitful, providing a clear and actionable roadmap to harvest our inner talents and cultivate our strengths on the personal and collective levels.'' Bruno Duréault | Kirkon Ulkomaanapu➡️ HOW IT WORKS? All my training and workshops can be conducted individually or in groups and are customized to the company's needs. Most are conducted online, combining scientifically proven analysis, coaching methods, and engagement tools to ensure that everyone's voice is heard. I also provide online courses that enable all employees to participate, especially if they are located in different time zones.If your company is looking to increase cultural understanding and create a more inclusive work environment, I'm here to help. Let's work together to turn cultural differences into strengths and achieve your organizational goals through better communication.📞 READY TO ENCOURAGE CURIOSITY AND EXPAND HORIZONS? I'm happy to hop on a call to discuss more! https://booking.numinos.co/services/lets-discuss-moreI am also open to new employment opportunities in roles that leverage my expertise in training and developing operations, especially in intercultural environments. If you’re looking for a dedicated professional with a global perspective, let’s connect!
Numinos Coaching
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Intercultural Communication And Expat Coach | Co-FounderNuminos Coaching May 2020 - PresentHelsinki, Southern Finland, Finland- I excel in leading transformative workshops and coaching programs. I empower individuals to boost their intercultural communication skills, resulting in real-life benefits.- I specialize in coaching executives and leaders from diverse backgrounds; I've personally coached 10 top-level members of a prominent nonprofit, representing five different countries. This led to improved teamwork and understanding.- My workshops on DEI, intercultural communication, and working styles in diverse teams have earned an impressive 91% satisfaction rate from participants. They're known for building strong, united teams.- I'm a specialist in cultural training and expat coaching, particularly for Finland and Mexico. My insights and strategies are tailored to meet the unique challenges and opportunities in these cultures.- My online course on intercultural communication, which boasts over 1000 students worldwide, equips individuals to navigate today's interconnected world effectively.- I have written SEO-friendly blog posts on intercultural communication, cultural intelligence (CQ), global leadership, and coaching. These posts captivate diverse readers and achieve top rankings on Google, showcasing my authority in the field.
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Guest Experience SupervisorFinnkino Oy Nov 2017 - Nov 2021Helsinki Area, Finland- I led and mentored a team of 50 staff members to enhance their skills and performance, resulting in a more efficient and happier staff.- I managed the daily operations of a cinema with half a million annual visitors, achieving a 10% increase in Customer Satisfaction (CSAT) scores, indicating a higher level of customer happiness.- I offered comprehensive support to the management teams of 5 different cinemas, addressing all HR-related concerns, including shift scheduling, employee well-being, and promoting Cultural Intelligence (CQ) to ensure a harmonious work environment.- I streamlined workforce planning while adhering to labor laws and regulations, resulting in a significant 17% reduction in allocated hours, thus optimizing efficiency and resource allocation. Proficient in WFM and HRMS systems (Quinyx, Mepco)- I crafted innovative training materials for new employee onboarding and shift planning, ensuring that teams are well-prepared and equipped for their roles, contributing to smoother operations. -
Sales ManagerWorkrelax Oy Ab Jun 2017 - Nov 2017Espoo, Finland- I advanced B2B sales and key account management, expanding the customer base by 40%- I accelerated and managed sales through a range of channels, utilizing data-driven insights to make informed decisions- I closed deals and negotiated contracts at the executive level, building strong relationships with key stakeholders- I successfully onboarded and trained new employees and, ensured a smooth transition and integration into the team -
Junior Sales ManagerWorkrelax Oy Ab Nov 2016 - Jun 2017Helsinki Area, Finland- I developed and maintained strong relationships with clients to increase revenue and customer satisfaction - I utilized effective communication and negotiation skills to secure new business and exceed sales targets - I provided exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner - I successfully acquired new customers by identifying and meeting their needs - I created and managed engaging content for social media channels to increase brand awareness and engagement
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Front Desk ReceptionistColliers Jan 2016 - Nov 2016Espoo, FinlandProvided exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner | Processed customer feedback and communicate relevant information to appropriate teams | Utilized strong communication skills to address customer needs and concerns | Managed access control and security surveillance to ensure a safe and secure work environment | Issued visitor badges to ensure a secure and welcoming work environment | Booked and coordinated meeting and conference rooms to facilitate efficient and effective communication and collaboration | Collected and distributed mail and parcels to appropriate personnel to ensure timely delivery | Performed basic bookkeeping and clerical duties to support financial and administrative operations -
Sales AssociateBijou Brigitte - Modische Accesoires Ag Oct 2013 - Jan 2015Helsinki Area, FinlandExcelled in customer service by quickly and efficiently addressing inquiries and resolving any issues, always ensuring that the customer's needs were met | Utilized strong sales skills to promote products and increase sales revenue | Processed customer feedback and communicate relevant information to appropriate teams to improve customer experience | Executed visual marketing according to brand requirements, ensuring a cohesive and appealing aesthetic | Designed and implemented window displays to attract customers and promote featured products | Conducted inventory management and stocking to ensure efficient product flow and maximize sales potential -
WaitressDisneyland Paris Jun 2011 - Aug 2011Paris, Île-De-France, FranceTook customer orders in a timely and accurate manner, ensuring a high level of customer satisfaction | Provided exceptional customer service by addressing customer inquiries and concerns, and ensuring their overall dining experience is enjoyable | Maintained a clean restaurant environment, regularly performing cleaning duties to ensure a high level of cleanliness and hygiene | Communicated effectively with customers and coworkers from diverse backgrounds
Tanja Saarinen Chávez Education Details
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Graduated With Honors Due To Academic Accomplishments Of Average Grade Of 4,74/5 -
Organizational Psychology -
Hospitality Administration/Management
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Exchange Student -
Kangasalan LukioMatriculation Exam
Frequently Asked Questions about Tanja Saarinen Chávez
What company does Tanja Saarinen Chávez work for?
Tanja Saarinen Chávez works for Numinos Coaching
What is Tanja Saarinen Chávez's role at the current company?
Tanja Saarinen Chávez's current role is I help multicultural teams and expats to break down cultural barriers and enhance intercultural communication skills | Intercultural Communication Coach | MBA Graduate | Certified Working and Communication Style Trainer.
What schools did Tanja Saarinen Chávez attend?
Tanja Saarinen Chávez attended Haaga-Helia University Of Applied Sciences, University Of Eastern Finland, Haaga-Helia University Of Applied Sciences, University Of Malta, Kangasalan Lukio.
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