Ensure Daily customer enquiries are acknowledgedMinute both monthly and weekly Sales meetingsInterface with major Petrochemical companies and EPCsPrepare quotations and tender documentsCompile Customer registration documents for vendor approvalAssist Sales Director with production of monthly reports including Board reportAdminister the order processing procedureEnsure Data integrity for customer and order dataCompose letters and emails to customersReview procedures and work processes, rewrite and suggest changes to implement if viableUpdate company experience listSupport day-to-day CRM activitiesSupport Sales & Proposals TeamsManage Sales Admin AssistantBook travel for sales teamDeal with and take ownership of all incoming sales emailsRespond to and processing all sales department emailsRecruit Sales Admin Assistant

Prepare salary review and bonus sheetsCompile salary review and bonus letters for the whole group Edit offer letters and associated recruitment documentation, send out as relevant and trackCreate personnel filesTake up referencesMonitor 3 month probationary periodsSupport Group HR Director with all Personal Assistant tasksUpdate Virtual Data Room with all relevant HR informationResearch international relocation costs and statutory payments

All EA duties incorporating 50 % personal Pay all household bills, arrange car and home maintenance and insurancePrepare agendas and documentations for management meetingsMinute weekly management meetings and create matters arising scheduleFollow up actions from meetingsExtensive travel arranging

Provision of all PA duties, including extensive diary management, expense reconciliation, comprehensive international travel, email management.Supporting internal and external communications teamsLiaising with stakeholders in different time zonesAct as a gatekeeper for IBD and PR DirectorsSupport Group UK, European and US CEO's when attending Board meetings in London officeHost Board meetings and various Executive meetingsTravel to Europe with IBD Director to minute country management meetings, create matters arising schedule from meetings and follow up actionsManage central services, reception, security, maintenance, mail, cleaning, meeting rooms, catering and recyclingDeal with media queries On-board and/or off-board all members of staff in IBD and PR/Communications teamsSolve all minor IT and telephony issuesAct as first point of contact for the HomeServe London officeMaintain and update company employee database for US and Europe2008Provide support to CSR activity as directed by PR DirectorManage and drive the Employee volunteering programmeEnsure community programmes are effectively communicatedCreate and manage community related eventsSupporting the charity of the year schemeSupporting the Head of Internal Communications and CSR to manage key community relationships