Tanja Heikkilä Email & Phone Number

Rovaniemi, Fi

Rovaniemi, Lappi, Finland

The job description includes nationwide payroll customer service via telephone and onlineservice. Since May 2021, I have also been the maternity leave substitute for a process developer. I have developed the orientation process and guided several people through the orientation process almost every month. I have also updated the materials and given small-scale training to the team on repetitions and deepening of skills. In addition, I am also a customer service representative at several Sarastia internal collaboration and project meetings.

Rovaniemi, Lapland, Finland

I worked as HR Coordinator in North Finland district with office located in Rovaniemi. I took care of our customers. In temporary staffing recruitment processes, I oversaw comprehensive customer-booking-supply chain including interviews and contracts. I managed the recruitment processes from the beginning to all the way until the end of our employees' career in our organization. I worked also as an administrative superior for temporary staff. My daily tasks included also working on several collective agreements and doing payroll and billing support tasks.In addition to recruiting, I also did career coaching to unemployeed customers of Employment and Economic Development Offices. I participated in the development of employment promotion services by participating in different working groups and by participating in the implementation of the pilot services. I co-operated with other service providers, schools, and Employment and Economic Development Office.

Pello

I was responsible for Human Resource Management at municipality of Pello and its companies (more about 350 employees). It included staffing, human resource development, compensation and benefits, safety and health, employee and labor relations and also managing employee relations, unions and collective bargaining. In addition I worked as a superior for the team responsible for payroll, accounting, billing and other office duties and also for team of employment services.

Rovaniemi

I worked as Recruitment Consultant in North Finland district with office located in Rovaniemi. I took care of our customers and took active part in customer acquisition. In temporary staffing recruitment processes I oversaw comprehensive customer-booking-supply chain including interviews. I managed the recruitment processes from the beginning to all the way until the end of our employees' career in our organization. I was also administrative superior for temporary staff. I also did some entrepreneur recruitment.

Rovaniemi Area And Lapland, Finland

As a labor trainer I have coached people to search for jobs and finding new career opportunities. This includes lecturing and personal coaching. I have also prepared some of the lecturing materials our team of trainers uses.In addition to coaching, I have also participated in internal resource coordination and co-operation with employers, schools, and Employment and Economic Development Offices.

Rovaniemi

In addition to Labor Trainer I have worked as a service coordinator in personnel service company StaffPoint. I processed applications and interviewed job applicants for client companies.