Tanjiah .. Email & Phone Number

United Kingdom

• Utilise UX research and data analytics to drive significant improvements in marketing user experience, enhancing user engagement and satisfaction. Advocate for UX best practices and led A/B and multi-variant (MVT).
• Spearheaded definition and ongoing evolution of user experience, site taxonomy, and visual design for LN's digital presence, and ensuring alignment with strategic goals. Engineered 35% increase in trial requests via.
• Generated 20% web conversion lift during Q4 2024 through strategic UI A/B testing implementations.
• Conceptualised and led development of LexisNexis Sidebar, a pioneering browser plugin that integrates legal news into users' browsing experiences, marking first-to-market achievement. Drove digital platform growth to.
• Collaborated on comprehensive redesign and migration of Tolley tax site, enhancing user interface and user experience while maintaining cohesive brand identity. Worked with advanced SEO strategies has led to 68.9%.
• Contributed to e-commerce CMS migration of LexisNexis e-store, and user acceptance testing (UAT) for a smooth and functional transition.

United Kingdom

Open to opportunities - full time and contract work, both remote and hybrid

• Led both quantitative and qualitative analysis, conducted usability testing, and initiated A/B testing to optimise user interfaces. Utilised red route analysis, user interviews, and questionnaires to gather actionable.
• Developed three investigative case studies, including significant review of New Look's e-commerce site, identifying key opportunities to enhance UX and sales conversions.
• Earned course certificate in advanced UX techniques and built robust portfolio showcasing wide range of design and research skills.
• Ideated and launched unique website and mobile app addressing social issues such as homelessness and domestic violence, demonstrating commitment to social responsibility.
• Created and led development for original concept, Haven, a social justice mobile app and desktop platform designed to assist women facing homelessness.Key Projects:
• Fund My Food Bank: Designed and developed original MVP for donation platform during Deen Developers Hackathon, aimed at addressing food poverty efficiently. Received special commendation.

London, United Kingdom

• Spearheaded management and curation of user experience for company's Wordpress site, ensured seamless user journeys as well as content management, always aligned with branding standards. Utilised Adobe Suite to design.
• Developed and implemented user-focused content strategy for Instagram, resulting in significant growth of over 10,000 followers within five months.
• Led digital and print advertising campaigns, including branded email marketing and high-conversion Amazon advertisements, driving substantial revenue growth of approximately £20K.
• Received award as industry panel host with Creative Access, recognised for exceptional contributions to mentoring interns.
• Co-chaired industry's first Muslim Employee Network, launching successful Ramadan awareness campaign that fostered inclusivity and cultural understanding within workplace.
• Contributed to high-profile marketing campaigns that significantly increased brand engagement and customer interaction.

London, United Kingdom

• Consistently met and surpassed upselling targets through effective customer engagement and sales techniques. Nominated to train new employees, acknowledging my proficiency in store operations and my ability to mentor.
• Achieved and exceeded upselling targets by employing effective sales strategies and customer interactions.
• Recognised for outstanding performance and reliability, leading to role in training new team members.

London, United Kingdom

• Took charge of company's website, forging functional and clear user journeys. Ensured that content was regularly updated and aligned with marketing strategies. Acted as channel strategist, optimising content.
• Successfully navigated and resolved rights issues on Amazon, a critical action that protected Scribe's business interests and revenue streams.

London, United Kingdom

Writing monthly newsletters to prospective BA History students and representing the History DepartmentPublic spokesperson at events such as open days and taster sessions

Master Of Arts - Ma

Bachelor Of Arts - Ba