Tanju Başaran Email & Phone Number

Istanbul, Turkey

DocPlanner is the leading European/Latin American healthtech saas unicorn with operations in 13 countries and 2600 employees at 150mio+ EUR revenues.• Managing country CRM (Sales and CS operations) | Appr. 150 Active User• Digitializing and automating Sales and CS related processes by workflows | Appr. 50 active workflow• Automating data flow with Zapier shaping it on Google Sheets and visualizing on Tableau• Managing data hygiene initiatives with the global Rev Ops team• Mapping CRM for Hubspot>Salesforce migration• Improving sales processes and sales rules• Creating RevOps related analyses and forecasts

• Organizing Salesforce CRM data and generating insights in order to support salesteam productivity and effectiveness• Managing and creating various Salesforce reports for the sales team and executive team• Implement new solutions and technologies as needed to support sales, businessoperations and marketing processes• Managing sales tools and services• Maintaining and increasing Salesforce CRM data accuracy

• Developing cross-selling and upselling opportunities and analyzing them in Salesforce• Managing more than 300 accounts• Supporting the marketing team while creating new campaigns• Preparing customized client presentations and quotes

Istanbul, Turkey

• Building an over-temperature calculation tool for low voltage switchboards on MS Excel• Participating in short- and long-term planning processes involving marketing strategies that develops displays as well as ads to open up new markets. • Participating in Effective Presentation Techniques & Source Scanning, Sales Techniques, Marketing Basics, and Digital Transformation courses which were provided by ABB.

Istanbul, Turkey

• Booking equipment orders with accuracy and according to compliance requirements • Planning and managing the fulfilment of a customer order from Order to Acceptance • Managing order backlog to ensure timely fulfilment, communicating risks to maximize forecasting accuracy

Istanbul, Turkey

Bachelor'S Degree, Electrical Engineering

Graduation Thesis: Forecasting the Day-Ahead Electricity Energy Price by Using Data Analysis Methods

Bachelor'S Degree, Electrical Engineering

Erasmus+