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Mark Lester Tan is listed as I help you generate more sales and profit using artificial intelligence (AI) and marketing automation platform to grow your business. | 15+ years in Information Technology Industry. at Markanna Solutions, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a work email signal at ibm.com and a matched LinkedIn profile for Mark Lester Tan.
Mark Lester Tan previously worked as Co-Founder at Markanna Solutions and Service Delivery Manager at Ibm. Mark Lester Tan holds Bachelor Of Science (Bs), Computer Science from Mapua Institute Of Technology.
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Mark Lester Tan is an experienced Information Technology (IT) professional and consultant with more than 15 years of experience providing prompt and client-focused support globally.Co-founder of Markanna Solutions together with his wife Anna Carmina Torres Tan. A Digital Marketing consulting agency helping highly committed entrepreneurs and business owners grow their business, generate more profits, and win more online.Currently, he is into helping small to medium sized businesses leverage artificial intelligence (AI) and automation software to generate more sales and profit.Have a solid working knowledge of:- Client / Customer Support Experience- Delivery and Project Management- Digital Marketing- Search Engine Optimization (SEO)- Social Media Management- Wordpress Development
Listed skills include Customer Service, Bpo, Team Management, Customer Satisfaction, and 23 others.
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Co-founded Markanna Solutions, a premier digital marketing consulting providing website design and development, search engine optimization (SEO) services, Pay-per-click (PPC) ads management, and social media management. We help highly committed entrepreneurs and business owners grow their business, generate profits, and win more online.
Philippines
Led and managed a team of highly skilled IT workplace engineers supporting 24x7 daily business operations. Accountable and responsible in mentoring / coaching resources to ensure we provide quality assistance and supporting in the demanding daily client operations. Provides recommendation and innovation to improve business delivery and client satisfaction.
Provided onsite technical assistance to 1600+ internal employees in 5 different site locations ensuring 99% system uptime in coordination with multiple IT support groups in implementing security policies, IT projects, and resolving technical issues.
Provided remote technical support for 25K+ internal employees globally in resolving diverse hardware and software technical issues. Trained service desk agents ensuring they received statutory required training to provide technical assistance.
Provided technical assistance to 500+ internal employees ensuring 99% system uptime in coordination with multiple IT support groups in implementing security policies, IT projects, and resolving technical issues.
Provided technical support to resolve Internet connectivity issues resulting to happy customers worldwide.
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Mark Lester Tan works for Markanna Solutions.
Mark Lester Tan is listed as I help you generate more sales and profit using artificial intelligence (AI) and marketing automation platform to grow your business. | 15+ years in Information Technology Industry. at Markanna Solutions.
AeroLeads has found 1 work email signal at @ibm.com for Mark Lester Tan at Markanna Solutions.
Mark Lester Tan is based in Metro Manila, National Capital Region, Philippines while working with Markanna Solutions.
Mark Lester Tan has worked for Markanna Solutions, Ibm, Thomson Reuters, Nco Group, and West Corporation.
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Mark Lester Tan holds Bachelor Of Science (Bs), Computer Science from Mapua Institute Of Technology.
Mark Lester Tan is listed with skills including Customer Service, Bpo, Team Management, Customer Satisfaction, Itil, Management, Microsoft Office, and Technical Support.
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