Hyatt regency, Jaipur (Pre-opening)245-room property strengthening Hyatt’s brand presence in India, marking the first Hyatt Regency hotel in the state of Rajasthan.- Handling Travel Trade, Corporate FIT and GIT business- Handling Portfolio of 50+ top accounts Event planners, MICE Agents and Wedding organiser from Jaipur, Delhi, Hyderabad, Bangalore (South India). - Closely working with DOSM to ensure understanding of sales strategy and effective implementation of… Show more Hyatt regency, Jaipur (Pre-opening)245-room property strengthening Hyatt’s brand presence in India, marking the first Hyatt Regency hotel in the state of Rajasthan.- Handling Travel Trade, Corporate FIT and GIT business- Handling Portfolio of 50+ top accounts Event planners, MICE Agents and Wedding organiser from Jaipur, Delhi, Hyderabad, Bangalore (South India). - Closely working with DOSM to ensure understanding of sales strategy and effective implementation of strategy for targeted segment.- Maintaining relationships with customers and finding new opportunities by identifying needs and offering appropriate services.- Working with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOSM.- Organising promotional events and interaction with community (MICE/Travel Agents, Wedding Planners, Social/HNI groups) to increase sales volume.- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.Targeted new markets and generated 10 crore worth of revenue between May to Dec 2022 through proactive sales and negotiation techniques.- Executing and supporting the operational aspects of business booked (e.g., Writing contracting for guests and agents, customer correspondence, etc)- Handling property based RFP through Cvent and Lanyon.- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.- Handled customer relations issues, enabling quick resolution and client satisfaction. Show less

• Monitoring competitors rate strategy, account penetration and marketing activities to maintain a competitive edge.• Ensuring that the hotel achieves the targeted room revenue, room nights, ARR and RevPAR on quarterly, half yearly and yearly basis in all the segments.• Closing food and beverage related business for the palace and negotiating with online trade partners to ensure better footfall.• Managing key accounts i.e. travel agents, corporates, PSU/PSB, HNI clients.• Fully… Show more • Monitoring competitors rate strategy, account penetration and marketing activities to maintain a competitive edge.• Ensuring that the hotel achieves the targeted room revenue, room nights, ARR and RevPAR on quarterly, half yearly and yearly basis in all the segments.• Closing food and beverage related business for the palace and negotiating with online trade partners to ensure better footfall.• Managing key accounts i.e. travel agents, corporates, PSU/PSB, HNI clients.• Fully responsible for accounts under my management, including contracting,updating profile and renewing contracts.• Updating management on VIP arrivals, meet and greet accordingly• Up-selling, cross-selling and promoting Hotel facilities & services at everyavailable opportunity in order to maximise sales revenue• Conducting negotiations to achieve the best profit and rates for the Hotel• Performing other reasonable duties assigned by the Management• Achieving daily targeted number of sales calls with effectiveness.• Managing training needs of the team.• Collecting & analyzing key information about the customer’s business and/or operation.• Articulating the financial benefits of a proposal as it pertains to the customer’s business objectives.• Working with account team leaders to coordinate and implement the strategic direction of the account that maximize team-based selling opportunities and lead to revenue maximization and customer satisfaction.• Qualifying each business opportunity and recommending Jai Mahal Palace that match both the customer needs as well as the hotel’s business needs. Suggesting positive alternatives whenever necessary. Show less

• Maintain and strengthen a large portfolio of Travel Management Companies based out of Rajasthan and firmly position their business in favour of Oberoi Hotels and Resorts and Trident Hotels.• Maintain and strengthen Corporate Companies based out of Rajasthan.• Directly responsible for handling room sales for 8 hotels based in Jaipur, Udaipur, Agra, Ranthambore and Delhi with an overall inventory of 749 keys.• Identifying business opportunities for other Oberoi/Trident hotels PAN… Show more • Maintain and strengthen a large portfolio of Travel Management Companies based out of Rajasthan and firmly position their business in favour of Oberoi Hotels and Resorts and Trident Hotels.• Maintain and strengthen Corporate Companies based out of Rajasthan.• Directly responsible for handling room sales for 8 hotels based in Jaipur, Udaipur, Agra, Ranthambore and Delhi with an overall inventory of 749 keys.• Identifying business opportunities for other Oberoi/Trident hotels PAN India like Mumbai, Delhi/NCR, Cochin, Chennai, Chandigarh, Shimla, Bhubaneshwar, including one house boat in Kerala for more than 1500 keys altogether.• Identify new Sales business opportunities and subsequently secure corporate business deals for Oberoi/Trident Hotels Pan India from them.• Representing Hotel in various events and exhibition.• Management of all Sales related aspects for the allocated accounts.• Conducting and arranging site inspection trips to hotels by corporate clients, travel agents and guests.• Review Pricing & Service levels for the allocated accounts. Show less

• Handling day to day operations of the restaurant including staffing, inventory management, guest services, team management.• Acting team leader during various occasions as business FAM, important group movement.• Ensuring that the customer promise is delivered and that customers are satisfied.• Ensuring that guests receive high quality service• Ensuring that the applicable regulations are complied with• Responsible for all the operations of Executive Lounge• Team… Show more • Handling day to day operations of the restaurant including staffing, inventory management, guest services, team management.• Acting team leader during various occasions as business FAM, important group movement.• Ensuring that the customer promise is delivered and that customers are satisfied.• Ensuring that guests receive high quality service• Ensuring that the applicable regulations are complied with• Responsible for all the operations of Executive Lounge• Team management, leadership & team player• Upselling the hotel’s products and services• Adaptable to cope up with the diversity of customers and their needs Show less

Industrial Training from the flagship Rambagh Palace in all the major departments