Tanmeet Kaur Email & Phone Number

Led an HRIS (Human Resources Information Systems) implementation project and helped expedite deployment of Dayforceplatform across client’s sites.• Conducted functional scoping sessions with Ceridian and the client project stakeholders; Documented requirements, whichhelped in timely solution implementation• Worked with Ceridian to install and configure Payroll, Timesheet, HR, Schedules, Benefits modules• Co-ordinated data migration and validation to smoothly transition… Show more Led an HRIS (Human Resources Information Systems) implementation project and helped expedite deployment of Dayforceplatform across client’s sites.• Conducted functional scoping sessions with Ceridian and the client project stakeholders; Documented requirements, whichhelped in timely solution implementation• Worked with Ceridian to install and configure Payroll, Timesheet, HR, Schedules, Benefits modules• Co-ordinated data migration and validation to smoothly transition client and its subsidiaries from the legacy systems toDayforce• Post setup, performed sanity and unit testing for each configured solutions to ensure full compliance to requirements• Worked in sync with Project Manager to execute end to end system implementation and meet go-live dates Show less

Spearheaded efforts to digitize client’s administrative and financial functions and improve currently high levels of Account receivables for Canada's one of the Retail stores' chain specializing in HealthCare products. • Contributed to the complete SDLC by supporting Agile software development and handled key project activities.• Authored an Iteration Plan and Wireframes for the proposed software• Conducted workshops with the stakeholders for product definition and iteration… Show more Spearheaded efforts to digitize client’s administrative and financial functions and improve currently high levels of Account receivables for Canada's one of the Retail stores' chain specializing in HealthCare products. • Contributed to the complete SDLC by supporting Agile software development and handled key project activities.• Authored an Iteration Plan and Wireframes for the proposed software• Conducted workshops with the stakeholders for product definition and iteration planning• Determined and documented business and functional requirements, creating user stories, workflows and data flows• Created test cases and performed end-to-end testing for each sprint• Recorded change requests and defects, held prioritization sessions with business teams to roadmap priority items in upcoming sprints.• Designed end-user training modules and extended training to clients at multiple store locations• The tool helped increase claim submissions across retail stores by 60%. Increased claim submissions on a central tool in turn led to improved transaction visibility and shorter collection periods. Show less

Toronto, Ontario, Canada

Led an entire process improvement project through its lifecycle at one of Canada’s leading Long-term care provider . The project helped identify and remove multiple obsolete processes through standardization across client’s 10 Canadian locations.• Facilitated requirements specification and validation meetings with site leads, operations managers and internal teams• Documented requirements including BRD, user stories, business rules and logics for seamless interpretation for the… Show more Led an entire process improvement project through its lifecycle at one of Canada’s leading Long-term care provider . The project helped identify and remove multiple obsolete processes through standardization across client’s 10 Canadian locations.• Facilitated requirements specification and validation meetings with site leads, operations managers and internal teams• Documented requirements including BRD, user stories, business rules and logics for seamless interpretation for the development and the business teams• Performed gap analysis across 10 sites to understand process differences. Worked closely with the development team to come up with a tool design for standardization across all sites.• Created test cases and performed unit and system integration testing.• Facilitated User Acceptance testing, captured findings and helped in prioritizing defects or enhancements• Developed a comprehensive tool rollout plan and training schedule for sites readiness, by coordinating with all site leads. • Supported successful rollout and conducted 4 training sessions across 2 days, covering 450+ users.• Facilitated successful handshake between pilot and production by creating comprehensive user & admin guides • Collaborated in creating dashboards to provide performance insights for the management team. Show less

Toronto, Canada Area

Explored current processes at client's six locations to identify quick wins, pinpoint areas to enhance efficiencies, and make strategic recommendations to help client capitalize on opportunities for process improvement. • Collaborated on the team to redesign the “journey of the prescription” and established new process standards• Standardized and improved the prescription fulfillment process across all 10 locations by developing process maps, defining resource and technology… Show more Explored current processes at client's six locations to identify quick wins, pinpoint areas to enhance efficiencies, and make strategic recommendations to help client capitalize on opportunities for process improvement. • Collaborated on the team to redesign the “journey of the prescription” and established new process standards• Standardized and improved the prescription fulfillment process across all 10 locations by developing process maps, defining resource and technology requirements, and establishing operational performance metrics • Communicated effectively with individuals at multiple sites and at varying levels through job shadowing and interviewing• Participate in engaging client presentations, create dashboard, and train staff members to propel knowledge transfer Show less

Toronto, Ontario, Canada

Led a team of 7 to support comprehensive testing, set up to improve the quality of Multi-million Pharmacy Software for Canada's leading Pharmacy.Business Analysis and Solution• Designed and implemented a novel process to validate the application design against product requirements.• Defined procedures to identify the discrepancies in the functional requirements.• Documented the identified discrepancies based on their categorization and prioritization which assisted the Product… Show more Led a team of 7 to support comprehensive testing, set up to improve the quality of Multi-million Pharmacy Software for Canada's leading Pharmacy.Business Analysis and Solution• Designed and implemented a novel process to validate the application design against product requirements.• Defined procedures to identify the discrepancies in the functional requirements.• Documented the identified discrepancies based on their categorization and prioritization which assisted the Product Management for analysis of upcoming product release.• Gathered functional & nonfunctional requirements to create user stories for the legacy• systems and enhancements for the new software system.• Facilitated workshops between Business & Technical team to develop BRDs and system design• specification documents.• Validated and created Business Process flows in Enterprise Architect Sparx• Contributed in sprint planning activities, helped to prioritize based on product road map.• Performed Audits on QA Test Suites to ensure quality & comprehensive coverage of product• requirements, improving Test Results by 18%.• Closely worked with QA and UAT to assist in the creation and execution of test scenarios.• Product QA• Actively managed the development, review & execution of the test scripts in ALM• Planned, coordinated and defined new optimized testing procedures• plans; which resulted in capturing of the defects missed by other teams• Worked cross-functionally with QA, Developers and Business teams to identify and align the defects with the Intake process.• Supported Application Testing Unit, Integration, Regression & UAT.• Extended training to rollout specialists and Demos to the customers.• Performed analysis based on defect scrubbing & brought up strategies to clear up the backlog of logged defects • Developed Training modules • Designed process map for defect management processes & introduced a new process for efficient & more accurate pharmacy operations Show less

Mississauga, Ontario, Canada

• Defined, analyzed and documented Business & Functional requirements to transform business goals into technical solutions, for digitizing company’s Return Merchandise Authorization (RMA) process.• AGILE Software Development Design: was involved in complete SDLC and handled key responsibilities of a Business Analyst.• Created User Stories, Workflows, Data Flows, E-RDs, Activity Swim-lane Diagrams and Sequence Diagram to capture and optimize existing Business process flows.• Designed… Show more • Defined, analyzed and documented Business & Functional requirements to transform business goals into technical solutions, for digitizing company’s Return Merchandise Authorization (RMA) process.• AGILE Software Development Design: was involved in complete SDLC and handled key responsibilities of a Business Analyst.• Created User Stories, Workflows, Data Flows, E-RDs, Activity Swim-lane Diagrams and Sequence Diagram to capture and optimize existing Business process flows.• Designed Wireframes and Iteration Plan for the proposed software. • Contributed to the development team with the development of database, front end and certain functional requirements.• Designed end-user training modules and extended training to the users to ensure comfortable use of the developed software. Show less

India

• Developed end-to-end proposals catering IT Infrastructure change requests (RFS) for Manulife Financials account, serving more than 7 entities in the Asia-Pacific region. • Liaison between the levels of client, the CSC Service offerings team and 3rd party vendor for designing solutions and preparing technical & contractual documents for the requested services.• Responsible for identifying cost components for the proposed solution before it is sent for pricing.• Arranged Project… Show more • Developed end-to-end proposals catering IT Infrastructure change requests (RFS) for Manulife Financials account, serving more than 7 entities in the Asia-Pacific region. • Liaison between the levels of client, the CSC Service offerings team and 3rd party vendor for designing solutions and preparing technical & contractual documents for the requested services.• Responsible for identifying cost components for the proposed solution before it is sent for pricing.• Arranged Project kick-off meetings with all the involved stakeholders for its execution post sign-off. • Experience in planning and delivering cross-functional projects. Show less

Master'S Degree, Computer Science

Activities and Societies: Graduate Representative for MEng. ECE department at Queen’s University: Responsible for addressing student.

Bachelor'S Degree, Information Technology