Tan Mei Yu Email & Phone Number

Singapore

Singapore

Singapore

•In-charged of weekly launches for retail stores, analysed sales data to achieve monthly sales targets set by the management.•Managed a team of 35 full-time and part time retail associates to ensure efficient day-to-day operations.•Recruited and developed a team of warehouse, sales associates in all areas and delegated tasks.•Led the planning and execution of operational processes to eliminate inventory inaccuracies, ensure efficient flow, and uphold service standards in order to… Show more •In-charged of weekly launches for retail stores, analysed sales data to achieve monthly sales targets set by the management.•Managed a team of 35 full-time and part time retail associates to ensure efficient day-to-day operations.•Recruited and developed a team of warehouse, sales associates in all areas and delegated tasks.•Led the planning and execution of operational processes to eliminate inventory inaccuracies, ensure efficient flow, and uphold service standards in order to improve customer experiences.•Proficient in customer service roles, handled online returns, customers enquiries and provided solutions effectively. Show less

Singapore

•Assisted customers with product selection and retail duties.•Handled and ensured accurate inventory management.•Provided great service and managed customer questions and needs with efficiency.•Trained and facilitated incoming staff.

Singapore

• Coordinated import and export shipments• Preparation of shipping documents (AirWay bills)• Booked airlines space allocation and monitored flights• Liaised with airlines, agents and customer to ensure smooth operations

Singapore

• Developed a Risk Management policy and program• Preparation of annual stock take• Managed and supported warehouse operations efficiently

Bachelor'S Degree, Business Administration And Management, General

Logistics & Operations Management, Logistics, Materials, And Supply Chain Management