As an Operations Support Specialist with experience overseeing 25 stores with Auntie Anne's Pretzels, Cinnabon, and Rise Pies Pizza, I am passionate about ensuring smooth day-to-day operations and providing exceptional support to all team members. My passion lies in developing and implementing standard operating procedures to streamline processes, Analyzing financial data and preparing reports to monitor performance and identify opportunities for improvement, manage staffing needs and ensure adequate staffing levels to support operations, train and develop staff to ensure they are equipped to deliver exceptional service, identify areas for improvement and implement strategies to optimize efficiency and reduce costs, and provide exceptional customer service.
Listed skills include Recruiting, Customer Service, Microsoft Office, Microsoft Word, and 7 others.