• Filled many roles and duties.• Operated as a front desk agent when needed.• Coordinated large groups and managed irate guests.• Effective at solving time-sensitive problems.

• Conducted disturbance surveys of bat roost sites in historic areas of Smoky Mountains National Park.• Collected habitat quality data to create a baseline for the study.• Supervised the collection of park visitor opinion surveys.• Developed an effective survey collection strategy that resulted in a much higher than average response rate (38%).• Used the position as an opportunity to educate park guests about bats within the park.

• Reviewed and coded interview transcripts by taking open-ended responses and categorized them by content.• Coded reoccurring themes and statements for the creation of a survey on the public opinion of Habitat Conservation Plans.• Aided in distribution of surveys.

• Identified plant species by seed, leaf litter, and stem.• Sampled forest fuel in fire dependent study.• Used a number of geographic information software programs to record hunting dog data including ArcGIS and DNRGPS.

• Worked at the FedEx Repair Service Center.• Examined and repaired computer servers.• Reprogrammed computer tablets for consumer use.• Modified printers for commercial use.• Examined various devices for quality assurance purposes.

• Ran educational programs for guests.• Lead informational tours.• Aided teachers in planning and executing lessons.

• Ran educational programs for guests.• Lead informational tours.• Aided teachers in planning and executing lessons.