Tanner Morris Email & Phone Number

United States

American Fork, UT

• Manage and define global product road map for the Adobe Certified Professional program, with products in over a dozen languages for K12, higher education, workforce development, and business sectors around the world
• Collaborate with cross-functional team of software engineers, project managers, designers, marketers, and content developers in an Agile development environment
• Conduct internal and external product training to increase sales effectiveness and program awareness
• Analyze market conditions and interact with key customers to define new product opportunities

Riverton, UT

• Led a small team that developed key products that supported the company's revenue goals.
• Consulted with product manager to define direction; managed the development to establish and exceed product and marketing requirements.
• Managed a cross-functional team that focused on supplier relationships – created an evaluation and documentation system to allocate business between redundant suppliers and encourage increased performance without.
• Owned supplier relationships for foreign product lines – traveled to Asia on critical projects.

Riverton, UT

• Played a key role in determining strategy, direction, and processes for the research team.
• Engaged with customers directly to make observations, compile data, analyze results, form recommendations, and carry out plans.
• Identified customer pain points with key products; shared findings to relevant teams for minor improvements, and focused the research team on developing major product initiatives.
• Organized and presented in executive-level project briefings.
• Worked on new software implementation and contract negotiation.

Riverton, UT

• Managed supplier relationships for software development and print product implementation.
• Developed and executed product improvements, marketing campaigns, and EOL strategy.
• Conveyed product vision, interpreted product requirements, worked with internal IT resources in the Agile methodology to plan further integration with systems.
• Conducted trainings at conventions and conferences for staff and external sales force.

Riverton, UT

• Worked with a cross-functional team to update content on web properties, review web analytics, and provide key insights to the marketing team.
• Redefined the marketing content process to improve accuracy and timeliness.
• Became proficient in HTML and developed a working knowledge of CSS.

Riverton, UT

• Acted as second-level support for technical trouble shooting, helping with general Internet problems and company-specific issues in English and Spanish for a customer base unfamiliar with technology.
• Trained agents and managers to become trouble shooters and increase single-call resolutions.

Riverton, UT

• Focused on providing service via phone and email to the growing Spanish-speaking market.
• Advised management about rearranging office layout, improving department key metrics.

Mbatc, Technology Commercialization, 3.98

■ Emphasis on new product development with courses in financial accounting, data analysis, intellectual property strategy, and executive.

Bs, Accounting

■ Analyzed the revenue cycle and accompanying systems of a multinational corporation. Made recommendations to help improve accounting.

Education record

■ Foreign Language Sterling Scholar ■ Spanish Club President