Tanner Payne Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pa, Us

• Planned and led a multinational customer success project spanning 6 countries supporting >$65m goods sold.• Served as point of contact during each project stage for 6 worldwide retail clients, 5 manufacturers, and 3 distribution centers. • Led negotiations with 3rd party contractors and large equipment purchases.Implemented automation systems and organizational practices increasing daily shipping volume 500%, cutting average call time in half, and reducing ticketing responses 40%. New procedures additionally prevented the need for new hires through expansion saving $20k+ in annual recurring expenses.• Enacted creative problem solving methodologies to adjust project plan, budget, and strategy as rapidly changing political and pandemic related externalities impacted the industry. • Discovered new opportunities in dead stock. Led a self directed E-commerce venture peaking at 35k revenue per month. Led marketing plan, fulfillment logistics, website creation, and support experience while managing typical day-to-day priorities.• Oversaw 3k sq ft onsite warehouse, hired and managed a team of 3-5 employees.• Started a new initiative to gather meaningful customer feedback; greatly influencing new development on 150+ products in collaboration with engineering, manufacturing, and supply chain professionals in USA, Mainland China, Hong Kong, Taiwan, UK, and Germany. This initiative served a key role in development of QVC’s most innovative tech product of 2021.• Collaborated with internationally recognized celebrity brands such as Ellen Degeneres, Scott Brothers, Martha Stuart, Lisa Rinna, Kelly Hoppen, Julian MacDonald and more.

Developed sharp negotiation acuity and opportunity seeking intuition through sourcing high end iconic designer furniture online, locally, and by word of mouth.Identified online trends and forecasted potential opportunities to drive new business.Refinished and reupholstered pieces to boost upmarket appeal.

Bala Cynwyd, Pa, Us

• Determine the acceptability, conditions and pricing of specific property & casualty insurance risks for a wide range of niche markets.• Maintain familiarity with the products, services, priorities and target markets in the property & casualty line of business or insurance segment.• Maintain familiarity with the loss experience and business conditions of key accounts as well as loss trends and any major legal or economic factors affecting the property & casualty line of business.• Price business according to company & underwriting guidelines.• Communicate effectively with colleagues in underwriting and all support areas in order to meet the property & casualty insurance needs of customers. • Meet with existing and potential agents to develop relationships and generate additional business. Assist in the training and development of coworkers as directed by management.

Montgomeryville, Pennsylvania, Us

• Processed pharmaceutical returns for the Center for Disease Control and Merck.• Closely monitored by the DEA to ensure accurate data.

Managed daily dietary and extracurricular needs of two boysServed as a responsible role model

Operated tech shop, kept accurate customer records and maintained inventory Commissioned to fix a multitude of airsoft guns for many clientsEnforced all field rules and standardsMaintained a healthy customer atmosphere

Instructed skiing and snowboarding to students of ages 3 to 60 years oldTaught and promoted proper rider safety to all studentsAttended PSIA and AASI clinics to improve personal riding and teaching skills