Tanner Wright Email & Phone Number

Salt Lake City, UT, US

Scottsdale, Arizona, US

Lehi, Utah, US

-Manage a team of 11 CSMs with a range of enterprise, SMB, and one to many roles-Helped create and start the CSM motion at JobNimbus-Over implementation and maintaining an accurate customer health score

Lehi, Utah, US

Lehi, Utah, US

- Lead two teams consisting of 10 CSMs total- Created and hired a new team, the CSM Engagement team, which is responsible for training all current customers.- Created new hire training material for CSMs.- Responsible for creating multiple email drip campaigns for Weaves one to many approach.- Implemented Gainsight for both teams.

Lehi, Utah, US

- Worked to drive customer loyalty and helped them see Weaves ROI via daily calls and quarterly business reviews.- Helped create and implement a new structure in Weaves CSM team to adapt and scale our customer experience while keeping our CSM count low. - Was one of the first team members in our newly created proactive team that helped own the proactive.

- Created a brand new team responsible for activating new customers post-sales- Managed a portfolio of 50-100 customers - Helped create the implementation plan of Gainsight for our activation team and 20 Customer Success Managers- Created material for the training team - Created material for Customer Success Manager team- Hosted live videos and trainings.

-Provide coaching and education to improve adoption of the Prosper product by each and every customer-Deliver best practices to customers to help improve their overall experience with Prosper-Build value-based relationships with customers ensuring that they remain Prosper customers-Proactively manage 150 accounts through weekly touch points and quarterly.

-Executed 60-100 daily cold calls to increase client base.-Matched product features based on analysis of customers' needs.-Successfully managed a sales team of 7 sales consultants.-Promoted sales through successfully responding to customers' questions regarding products, prices and availability.

-Led Foresight to create new marketing intern position to help assist in their growing humanitarian effort in the African country of Ethiopia.-Created the monthly newsletter program which reached out to sponsors of the program and increased sponsorships by %100.

Logan, Utah, US

The USUSA Academic Senate works to enhance the quality of academic life for students at Utah State University. The students of each college on campus are represented by a senator who sits as a voting member of the Academic Senate. As president I chaired our weekly meetings and acted as the primary liaison between the students and faculty, specifically The.