Tanner Wright

Tanner Wright Email and Phone Number

Head of Customer Success @ Arini
Salt Lake City, UT, US
Tanner Wright's Location
Salt Lake City, Utah, United States, United States
Tanner Wright's Contact Details

Tanner Wright personal email

n/a
About Tanner Wright

I'm a seasoned Customer Success Manager People Leader with 9 years of experience in building customer loyalty in the Healthcare Industry. I'm passionate about working with my customers to drive results and increase ROI, and I've spent the last 5 years helping grow Weaves' customer base by 200% while keeping customer churn at an all-time low and the last year helping JobNimbus grow their first CSM team.

Tanner Wright's Current Company Details
Arini

Arini

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Head of Customer Success
Salt Lake City, UT, US
Tanner Wright Work Experience Details
  • Arini
    Head Of Customer Success
    Arini
    Salt Lake City, Ut, Us
  • Peerlogic
    Director Of Customer Success
    Peerlogic Nov 2022 - Present
    Scottsdale, Arizona, Us
  • Jobnimbus
    Manager, Customer Success
    Jobnimbus Nov 2021 - Oct 2022
    Lehi, Utah, Us
    -Manage a team of 11 CSMs with a range of enterprise, SMB, and one to many roles-Helped create and start the CSM motion at JobNimbus-Over implementation and maintaining an accurate customer health score
  • Weave Hq
    Manager Of Customer Success
    Weave Hq Jul 2020 - Dec 2021
    Lehi, Utah, Us
  • Weave Hq
    Team Lead - Customer Success Manager
    Weave Hq Jan 2019 - Jul 2020
    Lehi, Utah, Us
    - Lead two teams consisting of 10 CSMs total- Created and hired a new team, the CSM Engagement team, which is responsible for training all current customers.- Created new hire training material for CSMs.- Responsible for creating multiple email drip campaigns for Weaves one to many approach.- Implemented Gainsight for both teams.
  • Weave Hq
    Senior Customer Success Manager
    Weave Hq Jun 2016 - Jan 2019
    Lehi, Utah, Us
    - Worked to drive customer loyalty and helped them see Weaves ROI via daily calls and quarterly business reviews.- Helped create and implement a new structure in Weaves CSM team to adapt and scale our customer experience while keeping our CSM count low. - Was one of the first team members in our newly created proactive team that helped own the proactive touches and responsibilities for all Weave customers.
  • Prosper Healthcare Lending
    Senior Activation Manager
    Prosper Healthcare Lending Feb 2016 - Jun 2016
    - Created a brand new team responsible for activating new customers post-sales- Managed a portfolio of 50-100 customers - Helped create the implementation plan of Gainsight for our activation team and 20 Customer Success Managers- Created material for the training team - Created material for Customer Success Manager team- Hosted live videos and trainings on a daily basis for current customers.- Helped to streamline customer path
  • Prosper Healthcare Lending
    Customer Success Manager
    Prosper Healthcare Lending Jan 2014 - Feb 2016
    -Provide coaching and education to improve adoption of the Prosper product by each and every customer-Deliver best practices to customers to help improve their overall experience with Prosper-Build value-based relationships with customers ensuring that they remain Prosper customers-Proactively manage 150 accounts through weekly touch points and quarterly business reviews
  • Romney Services Inc.
    V.P. Of Recruiting And Marketing
    Romney Services Inc. Apr 2012 - Dec 2013
    -Executed 60-100 daily cold calls to increase client base.-Matched product features based on analysis of customers' needs.-Successfully managed a sales team of 7 sales consultants.-Promoted sales through successfully responding to customers' questions regarding products, prices and availability.
  • Foresight
    Marketing Intern
    Foresight Sep 2012 - May 2013
    -Led Foresight to create new marketing intern position to help assist in their growing humanitarian effort in the African country of Ethiopia.-Created the monthly newsletter program which reached out to sponsors of the program and increased sponsorships by %100.
  • Utah State University
    Academic Senate President
    Utah State University May 2010 - Apr 2012
    Logan, Utah, Us
    The USUSA Academic Senate works to enhance the quality of academic life for students at Utah State University. The students of each college on campus are represented by a senator who sits as a voting member of the Academic Senate. As president I chaired our weekly meetings and acted as the primary liaison between the students and faculty, specifically The Provost.

Tanner Wright Skills

Customer Service Public Speaking Leadership Microsoft Office Training Powerpoint Microsoft Excel Management Event Planning Team Leadership Teamwork Microsoft Word Time Management Sales Social Networking Marketing Social Media Research Facebook Microsoft Powerpoint Recruiting

Tanner Wright Education Details

  • Utah State University
    Utah State University
    International/Global Studies

Frequently Asked Questions about Tanner Wright

What company does Tanner Wright work for?

Tanner Wright works for Arini

What is Tanner Wright's role at the current company?

Tanner Wright's current role is Head of Customer Success.

What is Tanner Wright's email address?

Tanner Wright's email address is ta****@****gic.com

What is Tanner Wright's direct phone number?

Tanner Wright's direct phone number is +180161*****

What schools did Tanner Wright attend?

Tanner Wright attended Utah State University.

What skills is Tanner Wright known for?

Tanner Wright has skills like Customer Service, Public Speaking, Leadership, Microsoft Office, Training, Powerpoint, Microsoft Excel, Management, Event Planning, Team Leadership, Teamwork, Microsoft Word.

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