Tanner Day Email & Phone Number

Seattle, Wa, Us

Product lead for the customer trust vertical within the Fan Shop business (licensed sporting goods). Led the ideation, technical development, and launch of brand protection programs/products on behalf of our league partners (NFL, NBA, NHL), and launched mission-critical features to improve customer transparency. Responsible for improving our league partnerships to gain additional amazon-wide activations (e.g., Thursday Night Football with the NFL), and gaining online selection of new licensed sports products to improve the customer experience.• Owned product roadmap, backlog / feature prioritization, resulting tradeoff decisions, and impact analyses. Led monthly roadmap reviews with cross-functional leaders. • Built comprehensive onboarding programs for new major sporting partners (such as the University of Southern California and National Basketball Association) to effectively protect their brand image when listing products on amazon.com. Improving our brand protection onboarding timeline by 60%.• Led the implementation of brand protection programs and new feature launches that led to the removal of >65,000 counterfeit sports products through machine learning algorithm improvements, walk-the-store process improvements, and updating required brand information (registered trademarks & licensee information)• Implemented new seller experience features that sent automated messages to sellers when their product detail page included a broken variation (i.e., their NFL team t-shirt did not have a drop-down list of all NFL teams).

Seattle, Wa, Us

Managed the technology strategy for the Transportation Operations Management team at Amazon, a global team of over 6,000 associates tasked with driving and yard management activities. Responsible for building new products that optimized our labor workforce and streamlined the transportation associates everyday tasks. Implemented a suite of products that delivered >$132 in cost savings.• Defined multi-year product roadmap (from 0-to-1), program vision, resourcing / investments, and managed from concept to launch a suite of products – Central Operations Relay engine (CORe). Improving utilization of our transportation associate workforce and increasing the time spent on value added activities. Saving $34MM in increased line haul driving and labor attrition.• Defined customer-focused user-story requirements and established a roadmap to migrate on-site guard shack labor to a remote management model. Enabling a single remote associate to manage guard shack duties across 4 different fulfillment centers (as opposed to 1) capturing $98M in annualized savings.• Launched ‘Load Ready’ Notification feature to automatically notify in-yard drivers when their load was ready to be picked-up via the Relay app. Decreasing the time taken for loaded trailers to leave the yard by 36% - increasing the number of customer delivery promises met.• Drove consensus amongst 6+ cross-functional teams to align on a new framework to prioritize technical projects during the annual planning process. Streamlining project delivery timelines and maximizing ROI.• Managed engineering resources to deliver on roadmap items as Scrum Master. Led daily stand-ups, sprint planning, and retrospectives with a focus on increasing team velocity by 15% over 6 months.

Seattle, Wa, Us

Seattle, Wa, Us

• Achieved >$28MM annualized savings by reducing costs for office supplies, Janitorial supplies, office furniture, signage, guard rails, promotional products and vests• Provided Reporting on KPI’s to measure success of the Amazon business program through halted order efficiency, first time delivery success, on-time delivery, and spend forecasting• Worked with HR, Construction, Launch, and Startup teams to standardize vending equipment installed at every new launch FC. Refined the associate engagement standards to fit the new model• Managed a total spend of $210MM end-to-end in these categories: Vending, Water Coolers, Guard rails, life saving devices, promotional products, MRO, office supplies, and office furniture in North America• Procured all indirect non-inventory goods for international FC launches in Canada, Australia, Singapore and Brazil

Seattle, Wa, Us

Seattle, Wa, Us

Bellevue, Wa, Us

Led planning and cost performance programs across Paccar’s Corporate Supply Chain. Partnered with leadership to craft and enact supply chain strategies. • Led the relationship between procurement and engineering – relaying future material changes to category managers to update forecasts, identify new opportunities through increased demand, and new vendor selection.• Facilitated RFP’s across the ware housing materials category (tape, packaging materials, and pallets) creating annualized savings of $1M+ and improving vendor performance in on-time delivery and quality.

Bellingham, Washington, Us

Resident Advisors play an important role in community development, developing relationships, and providing general support in helping to achieve the mission of University Residences.Responsibilities include:• Participate in a rotating on call system serving as the emergency responder, trouble-shooter, and problem solver for the community. Communicating with appropriate students/staff regarding needs, problems and concerns.• Serve as peer advisor and educator to approximately 40-65 residence hall students and establish relationships among residents in order to sustain academic success and create awareness of future oriented objectives• Implement lesson plans, supplemental materials and system-wide activities developed as a part of the Residence Education Model

Chicago, Illinois, Us

As a Supply Chain Intern I was able to work across different departments, and help make value-added decisions in order to help Lamb Weston improve in several areas.Responsibilities include:• Facilitated an RFP for Pallet Labels in both Lamb Weston and Contract manufacturing facilities, saving the company over $160,000 providing performance metrics in customer service, quality, and price• Created a new consolidated order program for several packaging items. Cutting 30% of all handling costs, while allowing for more accessible data• Identified possible cost savings in lease vs. purchase decision of electric forklifts. Identifying a possible $80,000 in cost-savings by performing a regression analysis to predict a reasonable resale value for used forklifts• Implemented a new warehouse scorecard used to measure performance of contracted warehouses. Included metrics: warehouse damage, carrier detention, inventory accuracy, etc.

Seattle, Wa, Us

An opportunity to work for a corporation revolved around a customer-centric mentality that drives the company's vision and work. While undertaking meaningful work with significant applications to my education and future career processes.Responsibilities include:• Understanding of complex inventory systems and creating clarity among valued customers• Knowledge of web-based programs necessary when helping several calls at a time• Providing simple solutions to customer’s intricate problems in a timely manner• Pulling an Andon cord when mistakes were repeated by internal or external distributors • Helping customers through the correct return and refund procedures

Seattle, Washington, Us

As a retail associate I was able to use and leverage my supply chain/operations skills to improve processes, improve quality and improve inventory accuracy. Responsibilities include:• Reorganized employee store’s inventory to ensure faster stocking time and more productivity while saving storage space creating 10 more sq. ft. of unoccupied space now used for several model airplanes• Worked within inventory system (Keystroke) to correct invalid order numbers and corrected number of units within keystroke, saving the company from repurchasing over 300 units• Improved customer experience by creating an atmosphere conducive to the company’s values of integrity, professionalism and spirit• Worked companywide picnic with small guidance, safeguarding inventory to reduce shrinking and helping anticipate sales to capitalize productivity in terms of labor and movement