Tanner Downs Email & Phone Number

Omaha, Nebraska, United States

• Create and maintain ‘Enchanted Travel,’ social media posts and inventory that align with company goals
• Assist travel agents in organizing travel documents and payments for clients in a timely manner
• Generate and update client profiles using the system, ‘Clientbase,’ ensuring the office is on the same page
• Interact with various travel vendors to ensure correct booking information and information for social media

Omaha, NE

• Assisted guests during checkout to ensure the process is accurate and efficient
• Replenished store products in order to maintain a continuous and efficient checkout process
• Communicated with staff to ensure all parts of the store remain safe and clean
• Maintained a clean register environment by using slow periods of time to sanitize and sweep

Omaha, NE

• Familiarize guests with specials, accurately record food and drink orders, run multi-course meals
• Memorize details of daily specials, seasonal menu items and options, as well as rotating craft beer options
• Direct customers to meal add-ons and specialty drinks of perceived value to increase sales
• Complete a plethora of side work both during and after my shift in order to have efficient server stations

Omaha, NE

• Senior Capstone Project, Omaha, NE August 2019-December 2019Researched Instagram as a communication platform and its effects on users
• Formulated one research question as well as numerous survey questions that guided my research
• Organized numerous ideas, topics, and pieces of research into one full length literature review
• Analyzed several pieces of research that provided me with insight into the effects of Instagram on users
• Demonstrated my understanding of the overall research process using the qualitative method of research

Omaha, NE

• Composed professional emails for various nonprofit clients as well as associates apart of VGA
• Produced various radio scripts, calendar listings, advertisement for a plethora of client’s events
• Collected incoming checks for numerous clients and maintained an accurate spreadsheet of those checks
• Recruited potential groups/organizations to be a part of various events throughout the community

Omaha, NE

• Contacted previous customers to ensure holiday shopping needs were addressed and met
• Explained specials, products, and more to fit customer’s needs and grow sales
• Adopted additional software and phone communication skills
• Learned how to make multiple sales pitches and how to handle rejection professionally (I have been employed by Omaha Steaks seasonally (2016, 2017, 2018))

Omaha, NE

• Delivered shipments to the floor and help maintain a clean environment to ensure guests needs are met
• Acquired knowledge of the brand, sizes, fits, styles, and fragrances by reading product details
• Greeted store guests and provide friendly service using the ‘GIFT’ method
• Attended to guests needs such as clothing sizes, shipments, and final transactions

Bachelor'S Degree, Communication And Media Studies, Senior

Activities and Societies:

Business Administration And Management, General, Junior