Tanner Karafa Email & Phone Number

Miami, Florida, United States

Jacksonville, Florida, United States

Birmingham, Alabama, United States

• Created project reporting documentation for steering committee meetings including data visualization.• Managed training-related documents, tracked employee training activities, and helped employees learn ERP system.• Worked directly with clients, aiding them with system-related tasks.

Birmingham, Alabama, United States

• Created client-facing documents including sales and executive review PowerPoint presentations.• Aided in the development of firm’s methodology-related materials using Microsoft Office.• Attended application solution testing reviews with consultants, clients, and vendor.

Fort Myers, Florida, United States

• Lead facility maintenance team, ensuring collaboration during the Covid-19 pandemic, including compliance with the changing policies and guidelines of the CDC.• Fulfilled customer service needs by learning and utilizing Troon’s customer service framework.• Designed and optimized best practices for the Covid-19 safety advisory team using CDC recommendations, resulting in more sanitary facilities.

Leesburg, Virginia, United States

• Performed maintenance tasks day-to-day independently, met weekly with management to receive feedback.• Supervised sub-team that handled maintenance of aspects of the courses and resources for club members.