Waqas Ali Email & Phone Number

Islamabad, Islāmābād, Pakistan

ICT Project Management.

Islamabad

Monitoring of ICT services installed across the country in all 4 provinces;Verification of ICT services in line with the ITIL framework;Overlooking and monitoring the service transition in all prisons of 4 provinces;Managing the team of developers, network installers, vendors and service providers;Training the government staff on use of the Prisons.

Greater New York City Area

Oversee the daily operations of all aspects of the Service Desk in headquarter;Support local, international and regional offices remotely through a Service Desk system;Create IT Processes using ITIL approach;Ensure business needs are accomplished in the most cost-effective manner;Work closely with the senior management team to help implement technology and.

Madang, Papua New Guinea

Analyzing the requirements of the ICT Implementation of the latest technology ICT setupCreation of ICT Policy and ICT StandardsSetting up the IT infrastructure in the department Capacity building and training of the staff according to the setup in terms of Information TechnologyProviding IT support to the offices of the 16 districtsRoving and remote.

Peshawar

Leading and managing the MIS team, ensuring that staff are managed, trained, and motivated to meet the objectives and priorities of the organization set for IT service operations and continual improvement.Management of the IT team including Networks, web programmers and database administratorsOverlooking the development of MIS systems.Analyzing the manual.

Islamabad

Administration SectionManage course bookings, and correspond with external clients to provide information related to training events, handle inquiries, book placesResponsible for processing information for training courses including; participant statistics, evaluation formsAssist operations manager in providing accessible, reliable and readily available.

Abbottabad - Pakistan

Management of MS. Exchange serverWebsite Analysis and ManagementManagement of the Internet Users/customersProviding technical support to the customersHandling IT related procurementManaging day to day IT OperationsManagement of the Wireless Base StationsRegular Data and users backupSystem and network troubleshooting.Designing new brochures, Flyers.

Abbottabad

Network Maintenance Under Domain EnvironmentTrouble ShootingArrangement of the licensed software & installationAssisting Staff in MS Office ApplicationsInstallation Of Operating SystemsWeekly Data BackupTraining Staff Members about Computers and network.IT equipment procurementInventory maintenanceHandling Equipment on loan requisitionsHandling Fixing.

Bcs, Computer Networks

Activities and Societies: Remained President for Social & Debating Society of Hazara UniversityI studied Computer Science and.

Higher Secondary School Certificate, Pre-Engineering

Activities and Societies: BS Computer ScienceSocial and Debating Society. Hiking Society