Regional Lead of 60 reporting staff for Global Banking and Finance services in APAC. Deliver technology operations for payment & regulatory reporting services operating in 12 countries servicing 130+ applications. Oversight of global operations services during APAC hours as part of Follow-the-Sun model. • Oversees strategic initiatives to design & improve resilience and stability of end-to-end environment• Implement & drive strategic Stability Governance Forum with senior stakeholders• Engagement with senior leadership teams on strategic long term risk identification for Payments system• Sponsor for Global Knowledge Management strategy for technology operations, oversees implementation of consolidation and improvement of service documentation

Program Manager & Lead of 20 project managers for infrastructure Project Management Office in APAC. Management of over USD 50 mio/yr portfolio.• Business strategist advising senior leadership on multimillion-dollar project execution & governance aligning business goals with technology solutions • Mitigation of risk factors through effective financial reporting and data reporting• Defined processes and tools best suited to each project, creating detailed project road maps, plans and schedules• Key Program Deliveries include: Datacenter Hub Consolidation from Hong Kong into Singapore, Indonesia Relocation Program (Office and Datacenter), Non-Permitted Technology Mitigation Program

Lead Employee Engagement working group of 30 people within CTO Singapore. Organize and run employee engagement programs for 500 employees such as:• Team bonding events.• Corporate social responsibility charity events.• Health and wellness employee programs.

Led FX Application technology operations group in APAC onshore and offshore (36 resources), supporting 6 Trading Desks, 16 Traders, 30 Sales across Hong Kong, Singapore and Japan. Led Data Plant application support group in APAC. Support KDB applications for FICC and Equity.• Oversee monitoring, maintenance, documentation and support of high quality, reliable electronic trading systems in-region. • Manage major outage resolution calls, significant incidents/events and coordinating communications within a multi-country trade floor environment. • Identify service improvement opportunities by leveraging incident management reviews, stability trends, Key Performance Indicators (KPI-s) and other sources to identify areas of improvement and drive continual improvement of services and solutions.• Work in collaboration with internal technology stakeholders to formulate and deploy strategic plans to improve stability and resiliency. • Act as the primary point person to FX Trading APAC leadership on technology operations services. • Management representative for Application Support in eFICC APAC and FICC EM Electronic Trading Councils.Key Program Deliveries• Global on-boarding of Electronic FX Next Generation replacement system. • Migration of legacy trade repository systems.• Start of Week stability and efficiency program. • MIFID2, HKMA regulatory requirement implementation.• ITRS monitoring efficiency review program. • Market data connectivity stabilization program

• Lead team of 6 members for Asia Front Office and Commodities batch management. • Act as the primary escalation point for Commodities Asia Front Office on technology operations services. • Drive transformation of team through convergence and gained efficiencies. • Lead efforts on outage resolution calls on Commodities Application significant incidents.

Trading Platform Support• Provide support to multiple Commodities Trade Storage Systems for Oil & Metals (Openlink V8/9), Australia Power, Euro Power & Commodities Derivatives Products (In-house). • Work with Houston/London-based Developers and Singapore-based Front Office Team closely for deployments, bug reporting and projects.• Ran daily EOD batches. Troubleshoot Risk & PnL Generation Workflows, Database Insertion Jobs, Accounting Workflows, FTP jobs.Sales & Trading Tools Support• Manage multiple applications for Metals, Energy & Derivatives Traders & Sales.• Includes Pricers, Excel Add-ins, Risk Systems, Market Data Systems, Trading Platform (LME Select, X_TRADER, Web ICE). • Built-out in-house AEMO Database (Australia Power Market Data). Knowledge Documentation Program• Global Team's main advocate for building team's knowledge from Development Teams.• Build-out Wiki structure and pages for multiple applications to share with Global Support Team. • Organized Brown Bag Sessions between Development and Support Teams to increase in-depth application knowledge.

Openlink Endur• Support 50+ APAC users for Metals, Oil and Agricultural Products.• Address technical issues with Traders, Sales, Middle Office, Trade Support, Product Controllers and Risk Management Teams.• Regional representative for Openlink V6-V8 production upgrade. LME Metal Trading• Manage underlying IT system that allows external clients to trade on LME through Barclays BARX.• Regional Metals system expert. 'Go-to-man' for Metals system technical issues. Commodities Derivatives• Support Derivatives Traders and Structuring Team on pricing and risking (Greeks) farm engine system for intraday and EOD calculations. • Manage system for publishing Derivatives product prices to Reuters, Bloomberg and BARX. End-of-Day Batch Run• Deliver daily 8-hour EOD global feeds to various company-wide downstream systems. • Feeds includes Market Risk, P&L Reporting, Trade Repository, Client Exposure, Trade Reconciliation and Invoicing systems. Project Management for Communication Platform System• Launched initiative to develop a web-application for the Support Team.• Managed 3 graduates for 6 months to deliver a communication platform for downstream batch users. • System provides IT Management user-friendly records & graphs on batch timings and critical issues.

• Team member in the development of Trade Management System upgrade in a fast expanding business sector. • Developed database synchronization between regions of trade repository. Work includes testing multiple feed input and production of support documentations.

• 2nd Line Support for Microsoft Exchange 2003, Active Directory 2003 and Barclays Messaging System (bChat). Provided weekend escalation point. • Supported over 120 email and authentication servers globally. Managed external messaging vendors, internal UNIX DMZ servers & email achiving systems for compliance requirements. • Led global project to remediate small sites into larger hubs to decrease Total Cost of Ownership. Migrated over 300 mailboxes to consolidate servers.

• Awarded the National Infocomm Scholarship by IDA - Selected to join Microsoft Singapore Public Sector Team as a Business Development Executive.• Knowledge Enterprise Network (KEN) Project - Assisted IDA’s centralized Public Sector deployment of SharePoint 2007 as vendor. Microsoft representative speaker to over 100 Government IT staffs from different agencies on SharePoint 2007 features. • Government Security Projects (GSP) with MINDEF & MHA - Engineered client security training sessions with U.S.A. Microsoft Headquarter Security Experts. Composed client management trips to Microsoft Headquarters for security talks, technology showcase and management meetings. • Gov. Executives in the New Information and Knowledge Era (GENIE) Showcase - Main Microsoft representative in collaboration with IDA on future Public Agency technologies showcase. Managed Microsoft’s partnership and delivery of technologies from Microsoft Headquarters.