Tanuja Saxena Pgmp, Pmp Email & Phone Number

Dallas-Fort Worth Metroplex

Dallas-Fort Worth Metroplex

Dallas/Fort Worth Area

Dallas/Fort Worth Area

Dallas/Fort Worth Area

Citibank is the consumer division of financial services multinational Citigroup.As a Program Manager, Tanuja Saxena is driving the delivery of Citi's Credit Card Program initiatives accountable for complex million-dollar projects, which also span Citi's Retail Banking systems. Lead cross-functional agile and waterfall development teams through project life cycle from business requirements initiation thru functional requirements lockdown followed by design, development, testing and deploying into production to deliver new and improved services for Citi's customers. Driving talented application team of 40 responsible for maintaining a back-end application, Customer Management Repository (CMR) to serve Citi's business by providing customer information to all Citi businesses in real time. ► CMR Enterprise Edition Upgrade - Spearheading Design and Development team of 35 to implement 2-year CMR project projected to save $10M in licensing cost and improve application returning customer demographic information to Citi's online sites. Transformed CMR application using TIBCO/IBM's MDM software/AbInitio (ETL - Extract/Transform/Load) and Oracle database. ► Voice Biometrics - Captured customer's voice print information (with consent) to improve and provide targeted services to consumers calling Citi's customer service line. Used microservices as a new service to provide to the customers instead of building on the traditional architecture.► Costco - Converted existing 20M AMEX customers onto Citi's Visa Card system by upgrading Citi's systems to absorb these customers and successfully grow this business and acquire new small business and consumers after launch with better cash back promotions offered on Citi's Cards. This 1.5 year program went live June 2016► American Airlines - Upgraded system by migrating program from a single account number for additional cardholders to an individual account number for each member on the primary account holder account.

Dallas/Fort Worth Area

KBM Group is the global leader in knowledge-based marketing solutions. Expert in both digital and traditional direct marketing, KBM Group helps companies manage, analyze and optimize marketing data to engage more.As the Project Manager, Tanuja Saxena was the Project Lead/Software Engineer tasked with designing innovative testing solutions for outdated projects and processes essential to everyday activity for this knowledge-based leader in improving marketing solutions by using customer data to improve performance, a division of Young and Rubicam/Wunderman Company. Ignited team to deliver enterprise-wide jobs automation, configuration and change management projects and developed project plans and test plans, production issue support and escalations. ► Drove team of technology consultants and supported on-boarding of new projects for automation and process improvement► Reported to senior directors and CIOs on deployment schedules, rollout plans, risk mitigation plans and on enterprise job automation solutions► Mentored individuals and developed talent leadership plans► Executed Quality Assurance testing processes, test strategies and plans, bug tracking documentation and release management

Dallas/Fort Worth Area

As the Senior QA Analyst, Tanuja Saxena, led a small team of software testers using IHP/Mercury Testing Tools such as QTP, TestDirector, LoadRunner, ManualTester, ClearCase to test software applications developed in C/C++, Java (J2EE), Job Control Language, HTML, SQL, and Visual Basic. ► Determine testing requirements and write test plans. ► Required active participation on an integrated product team and close coordination with integration and information assurance teams to maintain project schedule.

Dallas/Fort Worth Area

As the Lead Developer, Tanuja Saxena led a development team to design, develop systems using Java technologies such as JSP, Java, HTML, CGI, PHP, Shell Scripts, Coldfusion, C/C++.► Performed Agile development of Java based solutions through iterations and releases. ► Developed software, performed unit testing and create documentation. ► Met with clients to identify project requirements, test, write and implement software according to the client's specifications. ► Experience with the entire software lifecycle - analysis, design, implementation, quality assurance, deployment, and maintenance.