• Provide technical information about PET (Polyethylene Terephthalate)products and services to clients to meet customers' needs.• Handle customer complaints and complete the complaint report monthly.• Support ISO requirements for marketing team.• Monitor and manage non-move and aging stock.• Follow up with customers and resolving any issues that may arise.• Complete timely and accurate Import/Export statistic report monthly• Support PET Marketing team as per assignment.

- Support engineers on project installation for PCB (printed circuit board) plating process- Support engineers to improve process performance- Supported engineers on troubleshooting on products and process related problems- Set up and monitor of process condition during trail run production stage- Provide technical service and guidance on customer’s process lines- Prepare samples on site for analysis- Analyze customer’s samples in laboratory (Titration, CVS, Tensile strength and Elongation)

- Control and coordinate access to site on the operational wind farms - Being the first point of contact and liaison for emergency service, contractors to site- Review of WTG and Substation SCADA alarms and highlighting all issue to the O&M manager

- Designed a new pump for Linear Alkylbenzene Sulfonate (LAS) process- Learned about P&ID reading, Piping, Valves, Instrument and Pumps