Developing a comprehensive strategy to manage program delivery and organizational culture adoption, talent development, and leadership effectiveness to continuously improve/mitigate risk around training initiativesAdministering end-to-end learning journeys in IndiaContributing efforts towards global training initiatives as Program Manager and managing vendors, invoices and contractsMaintaining and enhancing the organization growth by planning, implementing, and evaluating employee relations and human resources policies, programs, and practicesProviding leadership to the business for implementation strategies in-line with business requirements, managing operational services to support the overall business strategy of the companyWinner of APAC FIT award

Managed end-to-end HR function such as Recruitment, On-Boarding, HR Policies, Training and Grievance ResolutionGathered training requirements and upskilled the training team in skills like communication, negotiation and branding Planned & strategized effective HR processes for continual improvement in the productivity level and achievement the business goals Organized employee engagements programs & ensured resolution of employee grievances & maintained cordial employee relationsStrengthened leadership team through Talent Management, Employee Engagement and Learning & Development initiativesSkilled in leading Manpower Planning, Talent Acquisition Functions with a track record of closing positions within a short span of time

Successfully led and managed all functions of Recruitment & Learning & Development Designed, developed and delivered training to employees for enhancement of skillsManaged expat recruitment for various positions across businessOnboarding new joiners and ensuring they understand the business and cultureEnsuring all mandatory training timelines are adhered Helper the firm create organizational charts for all business

Managing Technology trainings - TNI + content developmentAn avid trainer with the knack of dealing with peopleCourses delivered – Team Building, Transitioning to Workplace, Networking, Dignity @ WorkplaceDelivered Teambuilding offsite programs Partnering with clients to ensure business success through talent development.Preparing and rolling out the training calendar for MS India which includes Technology, Soft Skills, Financial and Leadership trainings.Managing Technology Intern ProgramResponsible for planning, scheduling and delivering New Hire Orientation programs

Handling Escalated Cases from the call center.Provide email support to customers.