With 17+ years of expertise in Renewals, Customer Success, and Inside Sales across the Information Technology and Cybersecurity sectors, I bring a wealth of experience in SAAS and On-prem solutions. Known for my strategic planning, process enhancement, and analytical prowess, I'm dedicated to achieving results.I thrive in relationship-building, ensuring unwavering customer satisfaction, and excel in multitasking, problem-solving, and meeting tight deadlines. My goal is to secure Director or Senior Manager roles in Renewals, Customer Success, Partner Alliances, or Inside Sales Team Leadership.Throughout my career, I've successfully led teams of 15+ experts across diverse industries, fostering collaboration with OEMs and different company functions to meet client objectives.My accomplishments include driving customer satisfaction, nurturing enduring client partnerships, efficient contract management, and consistently surpassing sales targets.My unwavering commitment to a customer-centric approach, strategic renewal management, and a proven track record in inside sales highlight my dedication to delivering exceptional results, contributing to organizational growth, and achieving success.I have experience working across regions, including India & SAARC, United States, The United Kingdom, Europe, META.🌟Skills:✨Customer Success ✨Account Management ✨Strategic Alliances ✨Minimizing Churn ✨Achieving Renewal Targets ✨Excellent Written and Verbal Communication✨Result-Oriented ✨Time Management ✨Renewals ✨Pipeline Building ✨Performance Driven ✨Campaign Management ✨Email Marketing ✨Inside Sales ✨Lead Generation ✨Cold Calling ✨Prospecting ✨Networking ✨Persuasion ✨Sales ✨Multi-tasking ✨Market Research🛠️Tools Used:🔧 Gainsight🔧 Salesforce🔧 Zendesk🔧 Slack🔧 Asana🔧 Tableau🔧 Churnzero🔧 People.ai🔧 Churnzero🔧 HubSpot🔧 LinkedIn Sales Navigator🔧 ZoomInfo🔧 Crunchbase🔧 Drift🔧 Saleshandy🔧 Salesloft🔧 Outreach🔧 Demand Base🔧 Discover.org🔧 Okta🔧 MailChimp🔧 Sellular🔧 Confluence🔧 GMass🔧 Slack, Microsoft Teams, Zoom, Gmeet#CustomerSuccess #Renewals #InsideSales #Leadership