It Project Manager
Orchestrated the modernization and scale of an IT asset management system for ITAD, an Ingram Micro's Lifecycle program.• Developed comprehensive project plans for the global IT asset management system, defining scopes, goals, deliverables, resource allocation, and a detailed roadmap• Adeptly identified and mitigated potential project risks, ensuring minimal disruption and maintaining project momentum.• Collaborated with product owners and software engineers to design solutions that meet customer commitments.• Revamped the SCRUM framework, substantially improving project outcomes by 30% within a quarter.• Cultivated a collaborative environment between cross-functional teams (engineering, client services, operations, logistics, finance, quality, compliance, and external vendors), significantly enhancing the value of IT solutions.• Bolstered stakeholder engagement through regular updates, risk management, and alignment of project goals.• Championed continuous improvement by integrating lessons learned into new initiatives, thereby reducing bug count by more than 40% within a quarter.• Cultivated a thriving team culture that encouraged open dialogue, fostering a culture of creativity and innovation.