Tanvir Islam, Mba. Bba. Email & Phone Number

"I admire how a team can change the workplace environment into a more interesting and respectful manner."As an experienced MBA pursuing CPHR with expertise in customer service, project and strategic management, and HR, I am a results-driven professional seeking a full-time role where I can bring my skills and experience to make a positive impact.During my Qatar Airways internship, I successfully managed and executed multiple tasks as an Events and Expo professional, managing over 1000 daily passengers and events. I am known for my decision-making skills, attention to detail, and exceptional customer service, which I have applied in my current role at Marine Drive Golf Club as an Events and Expo Customer Service professional.My experience as an Assistant Manager of Administration at Farmers Agrovet LTD in Dhaka equipped me with leadership and management skills, recruitment and training, project management, and business acumen. I led a team of professionals in different departments, increased the company's ROI by 15%, and served 10+ clients a day while closing five contracts in a month.As a Trainee in Passenger Ground Services at Qatar Airways, I gained experience overseeing and initiating on-station operations, ensuring the safety and security of passengers, and providing the best customer service to arrival and departure passengers. I am skilled in working under pressure, training, and operations.My skills include project management, leadership, communication, employee relations, and critical thinking, and I am proficient in Microsoft Word, Excel, PowerPoint, Office 365, Tableau, Miro, Trello, and Amadeus. I am fluent in English, Bengali, and Hindi (speaking).I hold a Master of Business Administration from the University of Canada West, with a major in Human Resources, and I am a CPHR candidate with expertise in Operation, Project, and Strategic Management. I also hold a Bachelor of Business Administration from Stamford Intl University, with a major in Airline Business Management and Customer Service in Aviation.My achievements include pursuing the Certified Professional in Human Resources (CPHR) designation, being certified as a Digital Marketing Associate, and leading a university president selection project that promoted diversity through fair voting processes and project management skills.As a multicultural team player with strong communication skills, I am passionate about achieving results and making a positive impact. I look forward to bringing my expertise to your organization and contributing to your success.