Key Responsibilities:• Manage information technology and computer systems.• Install, configure and maintain computer hardware operating systems and applications.• Troubleshoot system and network problems, diagnosing & solving hardware or software faults.• Web development & management (Wordpress).• Create and maintain software documentation.• Illustrate the concept of Graphic Design (Adobe).• Plan, organize, control, and evaluate IT, electronic data operations, and implementations.• Ensure security of data, network access, and backup systems.• Audit systems and assess their outcomes.• Response in a timely manner to service issues and requests.• Team leader at ‘Business Process Outsourcing (BPO)’ section.