* Supervising outbound documentation for customers located at Dhaka region * Handling Export Documentations* Check and comply surrendered export shipping transport documents, Bank NOC, EXP certificate, BEEPZA certificate, Govt./VIP/Embassy shipping documents from the exporters.* Facilitating Communication and liaise with destination port offices at various countries.* Arrange "Electronic Cargo Release" for significant customers.* Proactively follow-up and take initiative to settle outstanding payments from the customers,* Monitor KPI (Key Performance Indicator) on various human or system error,* Identify the development scopes through the works,* Play important role on using transport and Finance system "IRIS-4" and identify any opportunity of macro creation and feasibility.

Duties/Responsibilities:* Support for SAP SD, MM modules* Establishes, plans, and administers the overall policies and goals.* Analyzes the needs of different departments and determines ways to meet business objectives.* Boost the commercial team for strong uphold in the market.

Duties/Responsibilities:* Process simplification on Supply Chain Management* Process Improvement* Various business and financial reporting for country, GSC and area office* Assist Finance on month closing and CM1 preparation* Work as POC of operational RICC (Risk and Control Compliance)* Support & Data Quality* Country coordinator for GSC SAP functionality support* Calculate the revenue, cost, CM1 of each business divisions like SCM, Ocean, Air, LSS and share with Management.Success:* Secured 1st position among all south Asian countries in terms of clearing various system backlogs for some consecutive weeks and months in 2015-2016.* Have successfully trained up bunch of local and back office (Pune/Chennai in India) colleagues in SAP OTC, RTP, MDM and Business Warehouse Reporting in 2016-2017.

Duties/Responsibilities:* Lead and closely monitor 5 members of CS team responsible for 36 major clients with Target Stores, Puma, Kiabi, Collins, Wolverine, The Children Place etc.* Proactively work to achieve yearly up-selling target for Import CM1: 20K USD, LSS "Custom House Brokerage" volume: 3K files and AIR shipment CM1: 5K USD.* System monitoring, different report generation, evaluating KPI and take necessary actions* Proactively work for upselling and finding new business opportunity* Perform as good cost saver and proactively work to protect any business claim.* Complete all project successfully assigned by company.* Close communication and collaboration with KAM, GAD, Client management team at overseas.Success:* Win client: Collins/ERK (Turkey) AIR export business.* Win LSS business from 5 local prominent garments with yearly revenue around USD 20K.* Had abled to collect USD 5K equivalent old credit from one of the local supplier who does not have regular shipment with the company.

Duties/Responsibilities:* Ensuring Process Excellence by different operational and reporting systems and tools (SAP, MODS, MORE, VECTOR, REMEDY Incident Log, ICB-Inter Company Billing etc ERP, JAVA supported online tolls).* Act as country focal for all information systems.* Feasibility testing for new business scope.* Bridge the gap between different business fields, remove odds.* Generation and follow-up different operational and financial reports.* IDOC handling and trouble shooting.* Follow-up the OTC (Order To Cash from customers), RTP (Requisition To Pay to vendors) process in SAP, evaluating end-users performance.* Process improvement.* Work pro-actively for claim handling.* Create SOP and IOP for different perspectives.* Project Work for "Project Unity" to implement KEWILL Forwarding system.Success:* Successfully handed over the country SAP OTC and RTP major End User tasks to back office in Pune, India (2014).

Duties/Responsibilities:* Super User of SAP OTC, RTP ERP system* Project tasks for FACT-Finance and Accounting for Container Transport by SAP ERP system* Conduct various training for SAP End Users along with Management.* Follow-up shipment status and payment clearing* Maintain Process Excellence, Good KPI over the year* Generating and reviewing different OPS-FIN reports, accordingly cascade/guide colleagues, advise management for necessary improvement* Finding different gaps among existing system and process. Take step to bridge the gaps with management co-ordination.* Try to accept O (Zero) claim against organization from stakeholders.* Follow-up customer billing, vendor payment settlement and outstanding dues.* Maintain master data management* Complete different System Integration Tests (SIT) and User Acceptance Tests (UAT).* Create different SOP and IOP, liaise with region and centre implementation team.* Country coordinator for GSC at Pune, India about SAP OTC, RTP, MDM tasks.Success:* Successfully implemented the Project: FACT (FIN & ACC for Container Transport) for SAP ERP system integration (2009).* Have been selected for international training at HQ office in Denmark and Area office in India (2008/09).

Duties/Responsibilities:* Coordination among Philippines, India, China, USA, Canada, Mexico, Germany, Korea origin office, broker, Buyer and local suppliers/ Garment Factories, warehouses and others Shipping companies.* Client and customer service for the suppliers of world famous client: WAL*MART, PVH, JcPenny, Sears, H&M, Target Stores, Tesco, PUMA.* System support to customer regarding E-Booking and transport documentation process.* Train the end users on various online mainframe systems/tools like MODS, OASIS, GSIS* Create different SOP and IOP, liaise with region and centre implementation team.* Project Work for SAP and OASIS ERP/FIN system.Success:* Successfully proceeded Customer Service, Documentation and System Updation for famous client: Wal*Mart's ever highest 0.4 Million Cubic Meter of export shipment in 2005-2006.* Successfully participated in OASIS system implementation project on 2005.* Successfully launched the system set-up, vendor workshops for prestigious client: JC Penny in 2007.

Duties/Responsibilities:* Collect order from retailer according proper outlet daily.* Ensure to achieve the sales target.* Collect reasonable complaint from customer and try to fulfill their demands or query as per company rule.* Prepare various reports on daily, weekly and monthly basis. Success:* Successfully launch a new contraceptive device in a conservative area like Chittagong

Duties/Responsibilities:* Collect order from retailer according proper outlet daily.* Ensure to achieve the sales target.* Help the retailer to merchandise products and informing them about vital points of new product.* Collect reasonable complaint from customer and try to fulfill their demands or query as per company rule.* Prepare various reports on daily, weekly and monthly basis.* Actively take part on promotional campaign. Success:* Very good performance on selling of Ruchi Chips and Radhuni Halim in very crucial and competitive market- Chawk Bazar, Dhaka.* Successfully completed 2 promotional campaign and event management for Ruchi and Sunfill brands in Old Dhaka area like Nazim Uddin Road, Bongshal, Bakshi Bazar, Siddik Bazar, Chawk Bazar, Aga Khan Road, Mitford Area.

Duties/Responsibilities:* Merchandise the products.* Maintain proactive communication with the building contractors, owners, retailers even with pain labors.* Help the retailer to merchandise products and informing them about vital points of new product.* Collect reasonable complaint from customer and try to fulfill their demands or query as per company rule.Success:* Have identified and convinced 30+ stakeholders to use the product within only 2 months.

Duties/Responsibilities:* Collect order from retailer according proper outlet daily.* Ensure to achieve the sales target.* Help the retailer to merchandise products and informing them about vital points of new product.* Collect reasonable complaint from customer and try to fulfill their demands or query as per company rule.* Help the distributor to collect credits from the retailers.Success:* Very good performance on selling the powder milk products.* Good achievement on old credit collections.