Tanya Bobr

Tanya Bobr Email and Phone Number

Customer Success Analyst @ Aristek Systems
Vilnius, LT
Tanya Bobr's Location
Belarus, Belarus
About Tanya Bobr

I’m an experienced professional in e-learning, transportation and international logistics, skilled: customer consultation and support, process optimization. Thanks to my experience I know how to organize and prioritize tasks, how to communicate with internal and external stakeholders, how to deal with various information resources and convert information into clear understandable language for customers. Attention to details, my customer-focused attitude and investment in long-term relationship with customers and team helped me to achieve the highest level of competency at my previous work position. I'm a curious and self-motivated person, and I’m ready for ongoing education to improve my professional level.

Tanya Bobr's Current Company Details
Aristek Systems

Aristek Systems

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Customer Success Analyst
Vilnius, LT
Employees:
146
Tanya Bobr Work Experience Details
  • Aristek Systems
    Customer Success Analyst
    Aristek Systems
    Vilnius, Lt
  • Aristek Systems
    Customer Support Analyst
    Aristek Systems Dec 2021 - Present
    - provide technical assistance and support to end-users, ensuring that any issues or problems are resolved efficiently;- troubleshooting and resolving technical issues raised by users;- analyze the problem, identify its root cause, and implement appropriate solutions;- escalate complex issues to senior team members or other departments for further investigation;- work closely with cross-functional teams such as developers, quality assurance specialists, and project managers to address customer concerns effectively
  • Westtransline Gmbh
    International Logistics Manager
    Westtransline Gmbh Sep 2016 - Jul 2021
    Minsk, Belarus
    ● Achieved the margin targets up to 90-100%● Increased the portfolio of the customers by 20%● Changed and expanded the portfolio of the transportation contractors. As a result:- reduced transport costs by 5-15%- planned deliveries and reduced delivery delays by 10% by improving cooperation and mutual exchange of information
  • Jenty
    Business Development Manager
    Jenty Nov 2012 - Jan 2016
    ● Increased the portfolio of the customers by 15%● Increased the number of orders from existing customers by 15-25%
  • Apalon
    Senior Pr Manager
    Apalon May 2012 - Aug 2012
    ● Worked on promotion of mobile applications (press release writing and distribution, forum posts, smm, market research and optimization of marketing campaigns)
  • Easyexport.Us
    Account Manager
    Easyexport.Us Jan 2011 - May 2012
    ● Assisted in onboarding, educating, and supported the customers through the system;● Responded to and resolved customer questions through chat, email, and telephone calls;● Communicated customer’s requirements to the development team

Tanya Bobr Education Details

  • Educational Center Belhard
    Educational Center Belhard
    Smm
  • Educational Center Belhard
    Educational Center Belhard
    Adobe Photoshop Cs5, Html, Css, Flash
  • Educational Center For Programming And High Tech
    Educational Center For Programming And High Tech
    Business Analysis For It

Frequently Asked Questions about Tanya Bobr

What company does Tanya Bobr work for?

Tanya Bobr works for Aristek Systems

What is Tanya Bobr's role at the current company?

Tanya Bobr's current role is Customer Success Analyst.

What schools did Tanya Bobr attend?

Tanya Bobr attended Belarusian State University, Educational Center Belhard, Educational Center Belhard, Educational Center For Programming And High Tech.

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