Manage diverse team, drive operational excellence, and oversee $1.5 M annual sales, fostering a culture of collaboration and continuous improvement.· Implement creative strategies for staff development, enhancing team performance and customer satisfaction in a fast-paced restaurant environment.· Lead hiring initiatives, conduct comprehensive training programs, and establish robust operational procedures to ensure consistent service quality.· Orchestrate seamless coordination between front and back-of-house teams, optimizing workflow efficiency and elevating overall dining experience.

Managed training programs, enhancing staff skills and career growth.· Led hiring, achieving staffing goals and improved retention.· Promoted company values, boosting team accountability and excellence.· Integrated strategic talent management, enhancing operational integrity.

Managed kitchen operations, ensuring optimal food safety and quality standards.· Led recruitment and hiring, building a cohesive and high-performing team.· Monitored equipment temperatures, maintain compliance with safety regulations.· Achieved company goals in labor, sales, and inventory through strategic planning.· Enhanced team performance, driving measurable improvements in sales and inventory management.

•Provide a unique and personalized experience to guest. •Correctly takes orders from guest. Accurately inputs all orders and requests in the POS system. •Closing and opening bartender. Leads team for successful shifts. Works as a team to provide exceptional customer service.

Trained new hires, improving team integration and documentation efficiency.· Managed diverse stakeholder calls, ensuring accurate claim documentation.· Exceeded performance goals through interdepartmental collaboration.· Supported training initiatives, fostering a collaborative work environment.

Managed complex claims, ensuring 100% customer satisfaction and quality.· Led training for new hires, boosting team capabilities and efficiency.· Handled diverse claims, adapting to varied state regulations effectively.· Onboarded new hires as a certified peer trainer, fostering team growth.

Led merger training for 5000+ associates, enhancing benefit pan understanding and union contract integration.· Automated Canadian benefits for 200+ associates, improving efficiency and data accuracy.· Implemented wellness programs, achieving cost savings over $500,000.· Optimized benefit plans, balancing employee satisfaction with cost-effectiveness.

Managed benefits and enrollment, enhancing employee satisfaction and efficiency.· Streamlined data analysis with SAP, aiding 17 HR Managers in decision making.· Implemented cost-cutting policies, saving over $1 million in the first year.· Supported employee benefits, improving workforce satisfaction and engagement.· Collaborated with teams to drive HR solutions, fostering organizational growth.

• Enhanced and refined over 30 processes and procedures.• Responsible for over $128,000 savings in fraud cases.• Worked continuously to develop, implement and improve team processes and functions, including establishing a new center in Iowa.• Training and quality regarding a team of 16 claim processors.