Tanya Workmaster

Tanya Workmaster Email and Phone Number

Quality Assurance Manager @ Community-Minded Enterprises
Tanya Workmaster's Location
Spokane-Coeur d'Alene Area, United States, United States
About Tanya Workmaster

Over 25 years in the Health Care and Social Service Industry. Quality Assurance...Medicare…Medicaid…Social Security…Prescription Plans…Options Counseling/Case Management…Intake & Screening/Assessment…Long Term Support Service Programs…Data Management/Tracking/Reports…New Program-Management/Supervision…Community Partnership Development/Networking…Customer Service…Budget/Financial…Procurement…Cross Training...Quality Assurance/Program Utilization Review...Care Transitions…Proficient in Microsoft Office/Computer Technology…State/Federal Regulations…Consensus Builder.

Tanya Workmaster's Current Company Details
Community-Minded Enterprises

Community-Minded Enterprises

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Quality Assurance Manager
Tanya Workmaster Work Experience Details
  • Community-Minded Enterprises
    Quality Assurance Manager
    Community-Minded Enterprises May 2023 - Present
    Spokane, Washington, Us
  • Mercari Us
    Book Seller
    Mercari Us Sep 2018 - Present
    Palo Alto, California, Us
    Selling curated book series and collections online.
  • Consistent Care
    Administrative Assistant
    Consistent Care May 2022 - May 2023
    Responsible for auditing case files, compiling and reporting data for the Governor’s Opportunity for Supportive Housing (GOSH), Community Choice Guide (CCG) and Foundational Community Supports (FCS) programs to Washington DSHS. Responsibilities include all regions statewide. Developed and implemented internal quality assurance tracking for program integrity and agency process improvement, including changes which enhance billing. Participates in multiple committees and teams dedicated to process improvement. Assist with Accounting Department accounts receivable process. Assist with all participant program enrollments reauthorizations.
  • Washington State Department Of Social And Health Services
    Social Services Specialist 3
    Washington State Department Of Social And Health Services Dec 2021 - Mar 2022
    Olympia, Wa, Us
  • Goodwill Industries Of The Inland Northwest
    Supportive Services For Veteran Families (Ssvf)
    Goodwill Industries Of The Inland Northwest Aug 2021 - Dec 2021
  • Safe Haven Guardianship Agency
    Teaching Assistant
    Safe Haven Guardianship Agency Sep 2020 - Nov 2020
    • Provide teaching assistance to 3 school age children of agency staff. • Assist with local school district virtual learning process with 3rd and 4th graders. • Provide pre-k learning curriculum for 4 y/o to include online learning, worksheets and creative activities. • Create and implement extracurricular activities for all students. • Utilize quality assurance techniques for monitoring activity requirements. Position placed on hold due to COVID; eliminated 2021.
  • Open Hand Atlanta
    Client Services Coordinator
    Open Hand Atlanta May 2017 - Aug 2018
    Atlanta, Georgia, Us
    Manage Medicaid Home Delivered Meal (HDM) Comprehensive Nutrition Care (CNC) Service program for over 275 clients.Responsible for client intake, eligibility verification, program set up, communication with all involved parties, maintain client files per Medicaid Regulations.Continuous quality assurance review of all required Medicaid documentation and program procedures. Primary Contact linkage with all Medicaid program participants and their respective Case Management Providers, including coordination of services alongside other health providers.Provide ongoing assistance and advocacy for clients including feedback on CNC goals and promotion of progress towards therapeutic nutrition targets, including acute changes in HDM service.Assist with coordination of other internal agency HDM program participants, such as local county Senior Services HDM, HIV Grant Funded HDM and Fee for Service HDM programs.Team member providing comprehensive testing, feedback and process improvement recommendations of agency new client database and new electronic routing system, WorkWave.Continuously communicate and assist with Distribution and Volunteer Services Departments to optimize HDM delivery routing and options for all program clients.
  • Prosper Home Care
    Human Resources Manager/Quality Assurance Manager
    Prosper Home Care Nov 2015 - Feb 2017
    Responsible for agency administrative and procedural process development, implementation and maintenance. Development and implementation of new employee health insurance program. Continuous quality review of federally mandated policies regarding non-medical in-home health services. Human resource program expansion. Management of employee on-boarding process and recruitment. Staff supervision.
  • Department Of Human Services; Division Of Aging Services
    Aging And Disability Resource Connection Program Development Specialist
    Department Of Human Services; Division Of Aging Services Nov 2013 - May 2014
    Provided Quality Assurance, Technical Assistance and Program Development to the 12 Regional Aging & Disability Resource Connections in the State of GA. Participated on multiple program and policy development teams within and outside of the Division of Aging. Developed new tool kit to improve customer/client documentation for services to be shared around the state. Added “Best Practices” in the field to drive policy change. Meticulous and timely data collection/tracking and reporting.
  • Northeast Georgia Regional Commission
    Adrc Program Manager/Lead Adrc Specialist
    Northeast Georgia Regional Commission Oct 2001 - Mar 2013
    Directed Information & Assistance Program that serviced an average of 700 consumers/clients and typically 2500 total monthly telephone, fax, email contacts. “Go to” in the state for roll out projects, reviewed new policy implementations and startup of pilot programs and responsible for oversight of 6 separate social service programs with monetary expenditures in the tens of thousands of dollars annually. Actively contributed to new federal, state and non-governmental (NGO) grant applications and then subsequent seamless transition to awarded programs’ oversight. Managed day to day operations of a nationally recognized, top performing Aging and Disability Resource Connection (Centers) including 8 staff. Provided stringent and timely collection, tracking, and reporting of complex client data metrics to all appropriate governmental and NGO entities monthly, quarterly and as requested/required. Maintained comprehensive skill sets of telephone options counseling for older adults, caregivers, disabled consumers and others while utilizing multiple web based software program systems. Trained to provide information on Medicare, Medicaid, other health insurance and Rx services.

Tanya Workmaster Skills

Research Microsoft Office Customer Service Data Analysis Microsoft Excel Strategic Planning Change Management Social Media Spss Project Management Public Speaking Coaching Market Research Social Services Healthcare Case Management Leadership Community Development Community Outreach Program Development Nonprofits Policy Leadership Development Event Planning Team Building Training Program Management Medicaid Healthcare Management

Tanya Workmaster Education Details

  • Louisiana State University
    Louisiana State University
    Psychology
  • Kennesaw State University
    Kennesaw State University
    Gerontology

Frequently Asked Questions about Tanya Workmaster

What company does Tanya Workmaster work for?

Tanya Workmaster works for Community-Minded Enterprises

What is Tanya Workmaster's role at the current company?

Tanya Workmaster's current role is Quality Assurance Manager.

What is Tanya Workmaster's email address?

Tanya Workmaster's email address is ta****@****uth.net

What is Tanya Workmaster's direct phone number?

Tanya Workmaster's direct phone number is +167886*****

What schools did Tanya Workmaster attend?

Tanya Workmaster attended Louisiana State University, Kennesaw State University.

What are some of Tanya Workmaster's interests?

Tanya Workmaster has interest in Football, Exercise, Sweepstakes, Home Improvement, Collecting Art, Reading, Gourmet Cooking, Sports, Food, Home Decoration.

What skills is Tanya Workmaster known for?

Tanya Workmaster has skills like Research, Microsoft Office, Customer Service, Data Analysis, Microsoft Excel, Strategic Planning, Change Management, Social Media, Spss, Project Management, Public Speaking, Coaching.

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