Tanya Kushner, Cxad
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Tanya Kushner, Cxad Email & Phone Number

B2B Customer Experience Professional at Atlantic Packaging Products Ltd.
Location: Greater Toronto Area, Canada 9 work roles 2 schools
1 work email found @tmginternationalinc.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Current company
Atlantic Packaging Products Ltd.
Role
B2B Customer Experience Professional
Location
Greater Toronto Area, Canada
Company size
572 employees

Who is Tanya Kushner, Cxad? Overview

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Quick answer

Tanya Kushner, Cxad is listed as B2B Customer Experience Professional at Atlantic Packaging Products Ltd., a with 572 employees, based in Greater Toronto Area, Canada. AeroLeads shows a work email signal at tmginternationalinc.com and a matched LinkedIn profile for Tanya Kushner, Cxad.

Tanya Kushner, Cxad previously worked as Sr. Manager Customer Experience at Atlantic Packaging Products Ltd. and Customer Experience Manager at Tmg International Inc. Tanya Kushner, Cxad holds Professional Diploma In Cx (With Distinction), Customer Experience from The Cx Academy.

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Email format at Atlantic Packaging Products Ltd.

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*@tmginternationalinc.com
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Profile bio

About Tanya Kushner, Cxad

Tanya Kushner, Cxad is a B2B Customer Experience Professional at Atlantic Packaging Products Ltd.. She possess expertise in customer insight, market research, customer experience, marketing strategy, strategic planning and 40 more skills. She is proficient in French, Hebrew and Spanish. Colleagues describe her as "I have worked with Tanya for a number of years and have always found her to be an exemplary employee. Tanya is highly analytical, able to absorb and organize a broad range of information into insights, and able to reach conclusions that lead to implementable recommendations. She is highly reliable, and very proactive in her thinking often considering new ways to approach and solve problems. Her greatest strength lays in her ability to listen to her peers, consider their opinions and absorb the information to create better solutions to problems. She works well in teams, is always friendly, and very approachable. Thank you Tanya for all your efforts over the 9 years. you have contributed greatly to TMG's successes!" and "Tanya has a highly strategic mindset and always has the big picture in mind. Leveraging consumer and analytic data, she always looked for solutions to our consumer/business challenges with an objective of benefiting the entire organization. She coached others on brand development tools and methodologies, as well as consumer and market insights, and created highly effective presentations to help the marketing and sales teams gain listings with the Liquor Boards. Tanya likes to challenge the status quo. She went above and beyond her objectives and completed a number of high-profile, important and successful projects. Namely, she designed and launched an internal process to drive innovation, from white space analysis through to idea generation and initial concepts, through to gaining alignment with the ELT and across the organization. I would highly recommend Tanya for any role that requires strategic thinking. "

Listed skills include Customer Insight, Market Research, Customer Experience, Marketing Strategy, and 41 others.

Current workplace

Tanya Kushner, Cxad's current company

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Atlantic Packaging Products Ltd.
Atlantic Packaging Products Ltd.
B2B Customer Experience Professional
scarborough, ontario, canada
Website
atlantic.ca
Employees
572
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9 roles

Tanya Kushner, Cxad work experience

A career timeline built from the work history available for this profile.

Sr. Manager Customer Experience

Current
Atlantic Packaging Products Ltd.

Canada

- Setting corporate B2B CX Strategy and Plan- CX Change Management- Cross-functional CX Implementation- CX Measurement- Customer Journey Mapping

Jan 2024 - Present

Customer Experience Manager

Tmg International Inc

Toronto, Canada Area

- Assessed the state of customer experience and developed CX strategy, creating internal alignment and engagement - Developed and implemented brand strategy, creating brand DNA, value proposition, positioning, brand messaging - Developed and implemented a pricing strategy, by conducting price elasticity study and establishing key price points resulting in a 6% increase in revenues - Created and implemented change strategy by maximizing stakeholder adoption and minimizing resistance within the organization through communications - Lead the development of customer journey maps and personas, identifying opportunities to improve CX, and effecting change - Conducted customer churn assessment and developed customer retention strategy - Developed and implemented Customer Experience Strategy through Contact Centre Improvements - Worked across all levels of the organization and across various departments to bring CX Focus to life- Implemented CX reporting and dashboard

Feb 2015 - Jan 2024

Contact Center Manager

Docbraces

- Call centre strategy, analysis, and continuous improvement - Expansion and change management- Day-to-day operations and people management

Mar 2020 - Jul 2021

Customer Insights Manager

Beam Suntory

Toronto, Canada Area

- Designed and created the Consumer Insights function for the Canadian office. - Acted as the customer voice in cross-functional projects- Developed and launched product innovation process

Jun 2011 - Feb 2014

Marketing & Business Development Manager

Level5 Strategy Group

Toronto, Canada Area

- Designed and launched social media program based on the company’s long-term strategic goals - Developed and executed marketing plans and business development strategies (as well as new business development tools and processes)

Dec 2009 - Sep 2010

Brand Strategy Analyst

Level5 Strategy Group

Toronto, Canada Area

- Developed brand strategies- Managed primary research and provided insights- Project management, secondary research, analysis

Dec 2006 - Dec 2009

Project Coordinator

Level5 Strategy Group

Toronto, Canada Area

- Assisted with project management, primary/secondary research and strategy development- Lead the development and launch of the new corporate web site

Aug 2005 - Dec 2006

Marketing And Sales Associate

Bca Research

Montreal, Canada Area

- Built a new to the organization role, to expand the subscription base and improve loyalty - Designed and lead the launch of new software to mine database and customize customer communications. Within the first 6 months my accounts grew by 25%

Apr 2004 - Jun 2005

Marketing Associate

Niola-Press Publishing House

• Coordinated execution of marketing initiatives (direct mail, contests, etc.) • Conducted market research and analysis

Jan 2000 - Jan 2001
Team & coworkers

Colleagues at Atlantic Packaging Products Ltd.

Other employees you can reach at atlantic.ca. View company contacts for 572 employees →

SY Stephen Yip Stephen Yip Colleague at Atlantic Packaging Products Ltd.Toronto, Ontario, Canada View → SP Suman Pokharel Suman Pokharel Colleague at Atlantic Packaging Products Ltd.Greater Toronto Area, Canada View → GV Gunukala Vijayabhasker Gunukala Vijayabhasker Colleague at Atlantic Packaging Products Ltd.North York, Ontario, Canada View → SD Sapan D. Sapan D. Colleague at Atlantic Packaging Products Ltd.Etobicoke, Ontario, Canada View → LS Lisa Skipton Lisa Skipton Colleague at Atlantic Packaging Products Ltd.Oshawa, Ontario, Canada View → JL Jonathan Lee Jonathan Lee Colleague at Atlantic Packaging Products Ltd.Toronto, Ontario, Canada View → YY Yuening Yan Yuening Yan Colleague at Atlantic Packaging Products Ltd.Scarborough, Ontario, Canada View → JP Justin Perreault Justin Perreault Colleague at Atlantic Packaging Products Ltd.Leduc, Alberta, Canada View → SD Spencer Dickens Spencer Dickens Colleague at Atlantic Packaging Products Ltd.Mississauga, Ontario, Canada View → SB Shehnoor Bhullar Shehnoor Bhullar Colleague at Atlantic Packaging Products Ltd.Brampton, Ontario, Canada View →
2 education records

Tanya Kushner, Cxad education

Professional Diploma In Cx (With Distinction), Customer Experience

The Cx Academy

The professional diploma in CX (Customer Experience), credit-rated by Glasgow Caledonian University.

Bachelor Of Business Administration (B.B.A.), Business/Managerial Economics

Moscow State University Of Printing Arts (Mgup)
FAQ

Frequently asked questions about Tanya Kushner, Cxad

Quick answers generated from the profile data available on this page.

What company does Tanya Kushner, Cxad work for?

Tanya Kushner, Cxad works for Atlantic Packaging Products Ltd..

What is Tanya Kushner, Cxad's role at Atlantic Packaging Products Ltd.?

Tanya Kushner, Cxad is listed as B2B Customer Experience Professional at Atlantic Packaging Products Ltd..

What is Tanya Kushner, Cxad's email address?

AeroLeads has found 1 work email signal at @tmginternationalinc.com for Tanya Kushner, Cxad at Atlantic Packaging Products Ltd..

Where is Tanya Kushner, Cxad based?

Tanya Kushner, Cxad is based in Greater Toronto Area, Canada while working with Atlantic Packaging Products Ltd..

What companies has Tanya Kushner, Cxad worked for?

Tanya Kushner, Cxad has worked for Atlantic Packaging Products Ltd., Tmg International Inc, Docbraces, Beam Suntory, and Level5 Strategy Group.

Who are Tanya Kushner, Cxad's colleagues at Atlantic Packaging Products Ltd.?

Tanya Kushner, Cxad's colleagues at Atlantic Packaging Products Ltd. include Stephen Yip, Suman Pokharel, Gunukala Vijayabhasker, Sapan D., and Lisa Skipton.

How can I contact Tanya Kushner, Cxad?

You can use AeroLeads to view verified contact signals for Tanya Kushner, Cxad at Atlantic Packaging Products Ltd., including work email, phone, and LinkedIn data when available.

What schools did Tanya Kushner, Cxad attend?

Tanya Kushner, Cxad holds Professional Diploma In Cx (With Distinction), Customer Experience from The Cx Academy.

What skills is Tanya Kushner, Cxad known for?

Tanya Kushner, Cxad is listed with skills including Customer Insight, Market Research, Customer Experience, Marketing Strategy, Strategic Planning, Market Analysis, Strategy, and Project Management.

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