Tanya Child Email & Phone Number

An ecommerce delivery lead who understands that technology is an enabler for change and early business teams buy-in and ownership is the key to successful business transformation. That means business teams designing and owning the solution, a 'one team' delivery approach and well planned BAU transition. With benefits realisation the North Star, keeping the team focused on delivering against income growth, customer experience and business goals. These guiding principles have solidified through years of experience in digital agencies and client side ecommerce, CRM and customer experience transformation roles at PANTONE, V&A and Royal Botanic Gardens Kew.