Managing all aspects of running the office for two companies, including, but not limited to human resources, accounting, general office duties.

Administrative Assistant/Licensed Service Assistant• Assist in completing insurance applications• Obtain briefs from company website• Answer phones and assist callers with requests• Send birthday cards to clients• Complete NASD Rule 3010 Log Form weekly• Organize presentations for clients• General Office support – filing, copying, faxing, answering phones, reviewing and responding to email.

Answered employee questions regarding Benefits and Compensation and resolved any issues.Advised managers on organizational policy matters and recommended needed changes.Conducted new employee orientation to foster positive attitude toward organizational objectives.Identified staff vacancies and recruited, interviewed and contributed to the selection process.Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.Created organizational flow charts and career path reports to evaluate employee compensation information.Conducted benefits administration for 100+ benefit-eligible employees.Addressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues.Advised top management on appropriate employee corrective actions.Created and managed confidential personnel records.Ran the weekly payroll process.Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.Led an annual open enrollment question and answer session with employees on benefit program updates.

Executive Assistant to Chief Information Officer. Responsibilities included, but were not limited to, maintain calendar, domestic and international travel arrangements, schedule. organize and arrange/setup meetings, prepare and approve expense reports for direct reports to CIO, liaison between IT department and all other company departments including senior leadership team, review/reply to/forward emails as warranted, answer and direct calls. Programs used included, but were not limited to Lotus Notes, Microsoft Outlook, Microsoft Word, Excel, Powerpoint, Kronos, and SAP.