Tanya Dickinson Email & Phone Number

United Kingdom

High Wycombe, Gb

High Wycombe, Bucks

Proven success in remotely providing high level administration support to 6 clients across Consulting, Finance, Property, Coaching, Training and Retail sectors. Committed to providing exceptional customer service to all clients and their stakeholders.• Managed and organised high-volume inboxes responding to over 100+ emails per day resulting with a 95% satisfaction rate from clients• Coordinated and scheduled over 50+ meetings and appointments per week ensuring all parties were informed and prepared for each meeting• Overlook and manage a team of 2 Associate VA’s who work within my business delivering administration support to my clients• Performed research, compiled data and implemented a new CRM system, resulting in a 20% time saving per month• Streamlined administrative processes, resulting in a 30% increase in efficiency and allowing for more focus on strategic tasks• Have undertaken training to use accounting systems such as Xero, QuickBooks and Free Agent

Maidenhead, Berkshire

Provided comprehensive support and improved administrative efficiency by effective communication, time management, and multitasking abilities.• Managed calendars for the Senior Vice President, resolved conflicting priorities, resulting in a 20% increase in meeting efficiency• Coordinated and confirmed logistical support for 150+ meetings of various attendee sizes, while ensuring seamless communication with internal & external stakeholders• Inbox management of 100+ emails per day• Office Management to include FMS liaison & budget tracking• Streamlined office stationery ordering and purchasing system resulting in a 15% cost saving• Global travel & itinerary planning including Visa applications• Internal project coordination & planning for the department

Brentford Middx

Executive support for 2 Global Senior Directors in the Telecoms sector.• Complex Diary Management• Email Correspondence• Global Travel Arrangements• Stakeholder Relations• Event Planning & Organisation UK & Europe• Meeting Planning and Agenda Preparation and Distribution• Expenses Processing• Legal Admin to Include Proofreading of Legal Documents• Raising & Processing of Purchase Orders.

London

Senior administration support to 4 Global Vice Presidents in the Utilities Consulting sector. • Extensive Calendar Management• Email Correspondence• Global Travel and Visa Arrangements• Assisting With Bid Preparation• Event Planning• Internal and External Meeting Planning expenses & purchase order processing• Event Planning• Expenses• Purchase Order Processing

Heathrow Airport

• Extensive diary management, global travel planning & booking• Event planning & organisation in both UK & Europe• Internal & external meeting planning to include agenda preparation / distribution• Produce & submit expenses• Raise & process purchase orders• Internal & external Stakeholder relations• Presentations