Tania Draganjac Email & Phone Number

Kanata, Ontario, Canada

Cornwall, Ontario, Canada

Served as the store expert in cabinet's by providing detailed product information to both customers and peers, promoted and recommended products, plans, and installation services to match customer's needs. Created designs with lighting, flooring, cabinets, appliances and paint for customers. Informed customers on pricing options and status on pending orders. Generated leads, conducted sales activities, built relationships with customers and coordinated successful completion of projects and orders. Performed order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues.

Managed the flow of information across entire network by developing an information system. Orientated new members, coordinated meetings and events. Recorded minutes of meetings, maintained archives, and assisted with the development and maintenance of the Organizations website. Performed budget management, managerial and administrative duties.

Montreal, Canada Area

As an office coordinator I was responsible for completing all general tasks that were required to keep the company offices operating efficiently. I provided admin support to the Finance and Administration department, acted as corporate liasion between departments, I completed expense reports, presentations, visa reconciliations, reviewed and sent out accounts payable cheques, tracked bank statements, and assisted the director with personal tasks.

Montreal, Canada Area

As a flight attendant I ensured passenger safety and satisfaction according to CAR’s and TCR’s and company standards. I also provided a high level of customer service and response to questions or concerns of PAL clientele.

Montreal, Canada Area

As a Freight Broker I was responsible for processing, tracking and booking freight for major accounts in our department that were in the top 10 most profitable to the company. I handled customer inquiries, complaints, placed orders, and billed customers. I managed a high volume of workload within a dead-line driven environment, as well as provided a series of steps designed to enhance client satisfaction.

As a settlement worker I was in charge of helping clients who are newcomers to Canada contribute to the economic, cultural, social and political life of their new community. I provided information on housing, immigration and sponsorship, ESL classes, legal assistance and educational training. I attended regular professional development courses, kept up to date with computer software, also organized clients in a database, maintained files and folders, created workshops, and performed general office administrative duties.

Sociology And Anthropology

Associate'S Degree, Early Childhood Education