Tanya Webb Email & Phone Number

Texas, United States

North Richland Hills, Texas

- Utilize business intelligence tools to identify key targets for collections- Identify and correct issues preventing timely customer payment- Utilize advanced Excel skills (VLOOKUP, Pivot Tables, etc.) to combine and create reports from multiple sources

Westlake, Texas

Tracked and reported on new hire and quarterly driver training- Recommended enhancements and fixes to database system- Created executive level reports using advanced Excel skills (VLOOKUP, Pivot Tables, charts, etc.)- Identified anomalies in weekly and monthly reports- Customer service/issue resolution for internal customers- Documented procedures and.

Irving, TX

- Utilized a variety of database systems containing sensitive information to research, analyze, and resolve customer issues (using SQL, Excel, Access, SAP, Remedy Force, Salesforce)- Trained team members in Advanced Excel

- A/R, A/P, daily deposits, database cleanup, reporting, and various projects as needed (QuickBooks, SAP, Excel, and Access – including VLOOKUP and Pivot Tables)- Answered phone calls and managed correspondence- Customer service and collections for all customers- Trained employees in Excel and QuickBooks - Monitored time for all employees

- Administrative support for operations, purchasing, and special projects for other departments- Answered phone calls and managed correspondence- Updated SharePoint with daily reports

- A/R – Billed hundreds of daily service tickets to customer using company specific program- Resolved aging issues- Database projects utilizing advanced Excel skills (VLOOKUP, Text to Columns, Concatenate, etc.)- Weekly reporting for clients summarizing cumulative service calls (over 100,000 each year) using COUNTIF, SUMIF, VLOOKUP, and Pivot Tables).

- Deposits, accounts receivable, accounts payable, payroll and payroll taxes (industry-specific software)- Weekly bulletin, monthly newsletter, website design plus many miscellaneous administrative duties- Documented all office procedures and standards- Ordered office and church supplies

Harvey, LA

- Wide variety of administrative duties for President/Owner of Retif Oil & Fuel- Temp-to-perm assignment - ended due to Hurricane Katrina

Harvey, LA

- Bookkeeping for small business including A/R, A/P, sales tax, and payroll functions (QuickBooks)- Executive support for two owners

- Managed multiple Access databases including programming and some SQL- Administrative support for two department managers (Purchasing and Quality), including management of multiple calendars- Worked with all departments to facilitate needed database changes - Developed custom reports for multiple departments- Designed interface and database to.

Tracked computer and software assets