Promotion

 ADP workforce now on-boarding including: Recruitment, statutory compliance, background, drug, certifications, and documentation. Payroll administration in ADP Workforce Now. Benefit administration including enrollments, planning coordination of open enrollment/401k and the day to day benefit questions. Processes and reconciles company invoices to include: Medical, Dental, Vision, Life, Supplemental and Cobra.  PTO administration and maintenance in the ADP workforce now.  Performance Management design and implementation/90 day and Annual.  Employee training including: New Hire Orientation, Customer Service, Risk Management, Workplace Safety, etc. Knowledge in FLSA, EEO, ADA, and FMLA requirements. Employee Relations and Investigations. Maintains employee file compliance including I-9/E-verify. 5500 and ACA compliance and filing. Process unemployment claims, garnishments/liens.

 Recruitment of employees for a number of positions within the organization by conducting resume screenings, preliminary phone interviews and face to face interviews. Trained all new employees on software systems, new hire orientation and policy and procedures. Management of 8 employees in a call center environment. Provided case management to Veterans by completing assessments in the field to determine eligibility for the Federal Aid and Attendance Program for in home care. Completed care plans and budget plans based on medical necessity. Completion of payroll for employees bi-weekly through ADP  Utilized independent judgment and regulatory guidance in order to provide resolution of cases involving internal and external customers. Utilized job knowledge through the correct applications of information, instruction and follows all policy and procedural protocol.

 Recruited case managers to work on the Veteran Project. Trained and certified on 701B comprehensive assessment through the Department of Elder Affairs. Responsible for training case managers on all systems to ensure delivery of care services. Responsible for creating training manuals, policies, procedures and protocols for the VD-HCBS program.  Provided case management by conducted comprehensive assessments in the field to assess needs and developed care-plans and budgets.  Provided follow up on client care to ensure that services were being delivered timely.  Worked with Adult Protective Services to complete assessments to determine the needs of the elderly population in distress.  Completed and reviewed case notes to verify time management of case managers. Responsible for Quality Assurance through the monitoring of the VD-HCBS program quarterly. Reviewed and negotiated contracts with providers to determine rates.  Reviewed cases submitted for budget increase to determine eligibility.

 Entered new hires into HRIS system Peoplesoft. Maintains affirmative action program and employee files to ensure EEOC compliance. Trained 13 to 25 employees per class conducting new hire employee training in 8 week increments.  Trained case managers on policies and procedures, technical systems, advanced directives, Microsoft applications and other internal systems.  Conducted interviews for new positions throughout the organization. Performed background checks and exit interviews via HR.  Trained Nurses on clinical procedures to include entering units in the internal system and claim processing guidelines/CPT ICD-9.  Monitored Clinical billing procedures through the use of data reporting. Facilitated Technical Training, Risk Management, Fraud & Abuse, HIPAA, and refresher training to company employees.